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Flag Yahoo Customer Service Review #136069

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Original Comment I, too, was unable to access my Yahoo email account today as they were advising me the ID was not valid. Yes, it was. My account is now frozen. I called Customer Care, who wanted to charge me $199.95 for some Microsoft antivirus program for my new computer (which has Norton Antivirus installed on it). When I declined their 'special offer' I mysteriously got disconnected! Now, I'm thinking they were not even associated with Yahoo; and, possibly using a version of the Yahoo logo and trying to swindle fast money from unsuspecting ppl! Dont call 1-888-582-5145 because they are rip-off artists! I found this other Customer Care #; and, hopefully will be able to contact a real person & get my issue resolved tomorrow. Unbelievable!!
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