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Aetna News

Customer service company news

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Find the latest Aetna news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.


45 total records found.
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Aetna Says It Makes It Easier for Tennesseans Affected by Flooding to Call for ...
8/25/10
... Specialty Pharmacy Customer Service: 1-866-782-ASRX (1-866-782-2779) -Aetna Pharmacy Home Delivery Customer Service: 1-866-612-3862 or 1-800-227-5720 ...
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CVS Caremark to Provide Pharmacy Benefit Management Services from Aetna
8/3/10
... pricing and products, and improved customer service and member experience through rapid integration of pharmacy data into care management systems. ...
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Aetna 's Q2 Profit Surges, Despite Revenue Drop; Forecast Raised (AET)
7/28/10
The stock has technical support in the $25-$26 price area. If the shares can firm up, we see overhead resistance around the $31-$32 price levels. ...
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Aetna's Profit Jumps 42%; Signs Deal With CVS
7/28/10
CVS will administer Aetna's retail pharmacy store network and manage customer service. It will also handle prescription drug purchasing, manage inventories, ...
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CVS announces PBM partnership with Aetna
7/28/10
... Caremark and Aetna expect to deliver enhanced clinical capabilities, improved pricing and products, and improved customer service and member experience. ...
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Aetna deal lifts CVS as profits weaken
7/28/10
CVS Caremark will administer Aetna's retail pharmacy store network, manage customer service, handle prescription drug purchasing, manage inventories, ...
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Crystal Run Healthcare Terminates Contract With Aetna, Inc.
6/21/10
The practice is encouraging those with questions or concerns to contact Tara Winchell, Crystal Run Healthcare's Director of Customer Service, ...
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Aetna Introduces 'Ann,' a Virtual Online Assistant to Help Members
6/3/10
More than half of people registering on the website for the first time engage with Ann. Calls to Aetna's customer service technical help desk have been ...
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Aetna Launches New Health Plan
5/7/10
According to Atena, the plan documents and customer service are available in both Spanish and English. In addition, members can visit its Spanish language ...
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Aetna Introduces New Cross-Border Health Plan That Lets Workers Decide Where ...
5/6/10
Plan documents and customer service are available in both Spanish and English. In addition, members can visit Aetna's Spanish language web site to search ...
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Aetna ordered to cease Medicare enrollment
4/9/10
It has 1428 customer service, claims, administration and sales employees in Jacksonville. CMS said Aetna members who are having difficulty getting their ...
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Aetna's Q4 Profit, 2010 Forecast Miss View (AET)
2/5/10
The company has technical support in the $26 price area. If the stock can firm up, the $32-$34 price levels would be a key spot for overhead resistance. ...
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Aetna Q3 Revenue Rises 18%, Beating View (AET)
10/29/09
The company has technical support in the $20 price area. If the stock can firm up, the $27-30 level would be a key spot for overhead resistance. ...
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Aetna Receives JD Power and Associates 2009 Call Center Certification
10/29/09
"Earning the JD Power and Associates certification is a strong independent testament to Aetna's latest innovation in customer service," said Frank Cobbin, ...
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Call your Local Insurance Agent Today to get Aetna Health Insurance Quotes
10/26/09
An ideal health insurance company is one that can offer low cost health plans, and can provide great customer service. However, this may seem too good to be ...
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Aetna Recognized by JD Power and Associates
10/26/09
“Earning the JD Power and Associates certification is a strong independent testament to Aetna's latest innovation in customer service,” said Frank Cobbin, ...
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Aetna Earns J.D. Power and Associates 2009 Call Center Certification
10/23/09
-- Aetna`s Concierge Customer Service Call Center Recognized for Providing `An Outstanding Customer Service Experience` -- HARTFORD, Conn. ...
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Aetna call center gets JD Power citation
10/23/09
Hartford managed care provider Aetna Inc.'s concierge customer service call center in High Point, NC, has been has been recognized by JD Power and ...
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Aetna Health Insurance Offers Plans to Every Age Group
10/14/09
Aetna Health Insurance also has an extremely good customer service hotline so if any questions come up about the individuals health concerning their Aetna ...
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Aetna Health Insurance Will Work to Get You the Insurance Plan You ...
9/22/09
If the website does not offer you the answers that you need there is a number on the website that you can call in order to talk to a customer service ...
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State will break Aetna contract
9/18/09
Its subsidiary, UMR/Harrington Health, already handles third-party administrative work for claims and customer service for the Uniform Medical Plan. ...
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Aetna Monthly Health Watch, September 2009
9/11/09
... an Aetna senior customer service representative who is donating peripheral blood stem cells to a leukemia patient she has never met. ...
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Aetna Specialty Pharmacy Achieves 95 Percent Average Medication ...
9/3/09
Aetna Specialty Pharmacy staff members who interact with patients complete a thorough drug and disease state training in addition to their customer service ...
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Aetna's Q2 Profit Sinks 28% on Higher Costs, Cuts Full-Year ...
7/27/09
The company has technical support in the $20 price area. If the stock can bounce back from this morning's drop and begin to move higher, the $27-30 level ...
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Aetna Wins Department Of Defense Tricare Contract - Update
7/13/09
The work to be performed includes management of provider networks and referrals, medical management, enrollment, claims processing, customer service and ...
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To cut costs, Aetna sends its Dover workers home
6/16/09
The company is about to begin schooling its customer-service workers in the fine points of "teleworking," with the aim of having most of its 169 staffers work from home by the end of the year, when Aetna's lease on its office space ends. ...
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Aetna Shares Tumble after Cutting Full-Year Guidance (AET)
6/3/09
Aetna Shares Tumble after Cutting Full-Year Guidance (AET)Dividend.comThe company does have technical support in the $20 area, but if that fails we could see the $14-15 mark. If the stock can firm up here and begin to move ...and more »
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State signs Aetna to run health plan
5/13/09
Although a private contractor has handled customer service for the state-run plan for more than a decade, Aetna for the first time will take over managing a network of doctors who accept the insurance. State worker unions have agreed to language in ...
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Uniform Medical Plan goes to Aetna
5/12/09
Customer service and claims management have been with a third party administrator, Herrington Health, since the early 1990s. But the state had handled recruiting doctors and other providers to the plan. (See background here) Now Aetna's network will be ...
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Aetna Pulls Back on Medical Care Costs (AET)
4/29/09
The company does have technical support in the $20 area, but if that fails we could see the $14-15 mark. If the stock can firm up here and begin to move higher, the $27-30 level would be a key spot for overhead resistance. ...
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Aetna to Add 245 Jobs at New Albany Facility - Update
4/7/09
Aetna began operations in New Albany in 1998 and has had a Columbus-area facility providing customer service since 1960. Aetna began selling health insurance in Ohio in 1899. The company said that it has received tax incentives and grants totaling up ...
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Aetna adding 245 Ohio jobs for new business
4/7/09
Hiring at the New Albany, Ohio, facility is expected to begin in July for customer service positions including care management nurses and project managers as well as support staff, the company said. "We expect to add more than one million new members ...
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Aetna says it will add 245 jobs in New Albany after receiving tax ...
4/7/09
Health insurer Aetna said today it will add 245 jobs to its New Albany call center after receiving a $2 million tax incentive from the Ohio Tax Credit Authority last week. The incentive calls for the creation of the jobs and the retention of 1340 ...
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State, village incentives offered up for Aetna to add call center ...
4/3/09
Health insurer Aetna Inc. could add more than 200 workers at its New Albany call center after landing tax incentives from the state. The Ohio Tax Credit Authority approved the $2 million incentive March 30, with hopes the Hartford, Conn. ...
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Aetna Health Insurance Paperwork is Easy to Do
2/23/09
Aetna Health Insurance Paperwork is Easy to DoBest Syndication, CAThey have a great and supportive customer service department there just in case any complications arise too. Aetna health insurance has people available to help you with your insurance concerns. There are many informative insurance agents that know all ...
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Aetna Q4 Profits Drop 57%, Holds 2009 EPS Estimates Steady (AET)
2/12/09
Aetna Q4 Profits Drop 57%, Holds 2009 EPS Estimates Steady (AET)Dividend.com, NJThe company does have technical support in the $20 area, but if that fails we could see the $14-15 mark. If the stock can firm up here and begin to move higher, the $35 level would be a key spot for overhead resistance. We would remain on the sidelines ...
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Aetna Underpaid Students, Settles For $5 Million
2/9/09
... individuals details on how to get reimbursed. If you think you've been affected, you can contact an Aetna customer service representative at 866-805-7643.
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Aetna Health Insurance Helps Save Families Money
1/28/09
Besides great information on the website there is also a customer service hotline which is also available 24/7 for people to call if they have any questions ...
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Aetna Sees Pension Hit to 2009 EPS (AET)
1/12/09
The company does have technical support in the $20 area, but if that fails we could see the $14-15 mark. If the stock can firm up here and begin to move ...
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Aetna Reaffirms 2009 Guidance (AET)
12/15/08
The company is near the 2004 technical support levels of $20 per share. If that fails to hold, then the $12-14 area may be the next stop. ...
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Clinical Data, Inc. Signs Contract with Aetna for In-network ...
10/27/08
For more information on the FAMILION tests contact PGxHealth Customer Service at 877-2-PGxHealth (877-274-9432) or visit its Web site at www.pgxhealth.com. ...
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Aetna Reminds Members Affected by Hurricane Ike Where to Call for Help
9/13/08
If ID card is unavailable, call 1-800-443-AETNA (1-800-443-2386); -- Aetna Specialty Pharmacy Customer Service: 1-866-782-ASRX (1-866-782-2779); ...
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Aetna Reminds Members Affected by Hurricane Gustav Where to Call ...
9/2/08
If ID card is unavailable, call 1-800-443-AETNA (1-800-443-2386) -- Aetna Specialty Pharmacy Customer Service: 1-866-782-ASRX (1-866-782-2779) -- Aetna ...
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Aetna Announces New Leaders in Health Care Management
6/30/08
He has been with Aetna for 22 years and has held various other management positions in customer service, network operations and contracting. ...
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StarLine Group Provides Organ Transplant Options Through New ...
6/24/08
... consultation from a full-time medical director, and a centralized customer service unit to support the service needs of members and providers. ...
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45 total records found.
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