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Customer service industry news
Find the latest industry news related to customer service below. We do our best to screen the news provided
here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally
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Transcript: Medicare Questions Answered 11/16/09
customer service should be able to tell you if a drug is covered by asking them about the specific drugs you are on. ... View the complete Medicare listing >>>
Health Net Reminds Medicare Beneficiaries They Can Count on Health ... 11/16/09
customer service and comprehensive benefits in 2010. To ensure that members fully understand their options, ... View the complete Medicare listing >>>
New Verizon Wireless-themed Zeus campaign hits 11/16/09
Customer Service , falsely informed recipients that their credit balance was over the limit and ... View the complete Verizon Wireless listing >>>
Microsoft Watches Twitter — Fixes User's Problem in Minutes 11/16/09
customer service for a number of reasons: Live Writer is free, not paid; the way David set up his blog caused the problem; they gave David ... View the complete Twitter listing >>>
Why do workers have to suffer with Windows PCs at work when they have superior ... 11/16/09
View the complete Windows listing >>>
HP Launches Education Cloud Service 11/16/09
View the complete Hewlett-Packard listing >>>
Comcast's NBC talks cap its decades-long rise 11/16/09
customer service . If they get NBC it will only strengthen the stranglehold they have on the industry. ... View the complete Comcast listing >>>
Some eligible Vonage consumers will receive refunds 11/16/09
customer service representatives incentives for keeping patrons from canceling. The settlement puts strict limitations on this ... View the complete Vonage listing >>>
Canon to acquire Oce 11/16/09
customer service , creating a strong joint enterprise. The similar technology oriented background and ... View the complete Canon listing >>>
Comments by analyst help Sprint 11/16/09
customer service , new smartphones and high-speed technology to generate new business. In a separate announcement Monday ... View the complete Sprint - Nextel listing >>>
Sprint Reseller Consolidation: Platinum Wireless Acquires MMM Wireless 11/16/09
customer service training, as well as a digital distribution platform for prepaid content and inventory called PayGo. ... View the complete Sprint - Nextel listing >>>
LTech Announces New Features in LTech Power Panel for Google Apps, an ... 11/16/09
View the complete Google listing >>>
LiveOps Customers to Share Contact Center Cloud Experiences at Salesforce.com ... 11/16/09
call center with over 20000 independent agents. The global customer support ... View the complete Salesforce.com listing >>>
Settlement fixes alleged hang-ups with Vonage's billing practices 11/16/09
customer service representatives for retaining or “saving” customers who called to cancel. ... View the complete UPS listing >>>
iPHONE UNLOCK: How To Pick The Right Jailbreaking/Unlocking Software 11/16/09
View the complete iPhone listing >>>
Insurance Commissioner: Cautiously Optimistic On State Farm Negotiations 11/16/09
customer service he has always received. But Monello, like nearly 700000 ... View the complete State Farm listing >>>
Digital River Lands THQ as a Client 11/16/09
customer service and fraud prevention screening. View the complete Digital River listing >>>
Qwest Communications Lands 'Market Leader' Award 11/16/09
customer service . ... View the complete Qwest listing >>>
Best Buy opens Geek Squad in Minneapolis Children's Hospital 11/16/09
View the complete Best Buy listing >>>
Champion Windows in Colorado Springs Earns 2009 BBB Excellence in Customer ... 11/15/09
customer service is always in style, but when economic times are bad it can determine whether a company thrives, barely survives or disappears ... View the complete Windows listing >>>
Massucci's Take: EBay's plan to be more retailer than auctioneer is one risky bid 11/15/09
customer service . ... View the complete eBay listing >>>
Bing moves to outsource collections 11/15/09
call center services to governmental entities, ... View the complete Bing listing >>>
Moglumedia Releases iPhone-based Mobile Presence For Restaurants, Bars and ... 11/15/09
customer support . ... View the complete iPhone listing >>>
TransFS.com Launches Free iPhone App for Credit Card Processing 11/15/09
customer service , the company reported. ... View the complete iPhone listing >>>
OCZ PC3-12800 OCZ3X1600LV4GK Intel XMP 2x2GB Review 11/15/09
customer support they provide - which, in all honesty, is pretty tough to beat. These modules carry OCZ's Lifetime warranty. ... View the complete Intel listing >>>
Latest Microsoft enterprise software enters local market 11/15/09
customer service or workforce creativity and effectiveness," Danny Ong, marketing director at Microsoft Philippines, said. ... View the complete Microsoft listing >>>
Exchange Server 2010: Microsoft Explains It All 11/14/09
View the complete Microsoft listing >>>
Having xbox loading problems? Fix them and start having fun again! 11/14/09
customer support and ask for their assistance. Still, there are many players ... View the complete Xbox listing >>>
Warwick man reports apparent Medicare fraud on Fox News 11/14/09
customer service telephone number to ... View the complete Medicare listing >>>
White House pushing for answers to airline industry woes 11/14/09
customer service levels, on-time arrivals and departures, the shrinking list of ... View the complete White House listing >>>
Top 4 Cute Dell TV Ads 11/14/09
customer service while taking a look at the specifications of consumers. ... View the complete Dell listing >>>
Google Voice: Free Phone Calls With Your Own Personal Operator 11/14/09
customer service , request to be transferred to retentions, and ask them to add the Pick 3 option to your plan. ... View the complete Google listing >>>
5 Impressive Real-Life Google Wave Use Cases 11/14/09
customer service , to project collaboration, annotation, and gaming, the examples listed here highlight the power of the newborn ... View the complete Google listing >>>
HOUSING: Wachovia offers cash to spur homeowners into 'short sales' 11/14/09
customer service representatives confirmed the details of the program. Yobaccio thinks it will be a boon for homeowners. "It's a big deal," he said ... View the complete Wachovia listing >>>
O'Brien: Ellison and Oracle may have met their match in Europe 11/14/09
customer support when Oracle made its hostile takeover bid. It was fundamentally a healthy ... View the complete Oracle listing >>>
American Airlines turns to a Hollywood connection 11/14/09
customer service representatives and maintenance crew members. ... View the complete American Airlines listing >>>
Unboxing Apple's behemoth 27-inch Core i7 iMac (with photos) 11/14/09
customer service . During 1st startup, I was able to plug in ... View the complete Apple listing >>>
How Does Apple Avoid The Commodity Trap? 11/13/09
View the complete Apple listing >>>
Mercedes mbraces Telematics 11/13/09
customer service rep who will help you make dinner reservations, order flowers, ... View the complete Mercedes listing >>>
Xbox 360 No Picture Fix- Certain Key Facts About it 11/13/09
technical support that may help the user to fix the problem. ... View the complete Xbox listing >>>
Case Study: SBC Fulfillment Turns to On-demand WMS to Improve Performance ... 11/13/09
customer service outsourcing, and accounting outsourcing for businesses worldwide. ... View the complete SBC listing >>>
Travel Impressions to Manage AMEX Vacations Wholesale 11/13/09
customer service combined with the American Express Vacations brand is a winning combination for our ... View the complete American Express listing >>>
Port of Seattle not concerned about Orbitz Insider reporting SEATAC no. 10 ... 11/13/09
customer service representatives, ... View the complete Orbitz listing >>>
Southwest Airlines Confirms Passengers Are Not Superstitious 11/13/09
Customer Service . Initial reports indicate that Customers are ... View the complete Southwest Airlines listing >>>
Canada's Olympic Broadcast Media Consortium to acquire Winter Games with ... 11/13/09
technical support . Allan Morris, senior vice president of engineering, operations and IT at CTV, ... View the complete Hitachi listing >>>
Dynowatt Partners with Schlitterbahn Waterparks to Offer Facebook Fans a ... 11/13/09
customer service very seriously. We want to give our customers the most value for their electricity dollar and provide them with ... View the complete Facebook listing >>>
Autodesk and Intergraph sign OEM licensing agreement 11/13/09
customer support for Intergraph ISOGEN as required by end-users of AutoCAD Plant 3D 2010. ... View the complete Autodesk listing >>>
Walmart Black Friday 2009 Deals! 11/13/09
customer service starting at 5 am this year. This year, how you shop for Walmart's Black Friday ... View the complete Walmart listing >>>
Mhelp Launches Windows 7 Video Help Software 11/13/09
technical support training and development support through the Microsoft Partners Program of which we are a registered member. ... View the complete Windows listing >>>
Dodge & Cox Buys Carefusion Corp., Nokia Corp., Suntrust Banks Inc., Sells ... 11/13/09
customer support services, a complete line of consumable and media products, and world-leading hardware technology. ... View the complete SunTrust listing >>>
Vonage UK Intros New Unlimited Call Offer to Various Countries 11/13/09
customer service and value for money. ... View the complete Vonage listing >>>
Warhammer Online Producer's Letter Addresses EA Turmoil 11/13/09
customer support you've come to expect and continue to improve our games with ... View the complete Electronic Arts listing >>>
US Airways Appoints Madeleine Gray As VP, Business Technology Delivery - Quick ... 11/13/09
customer service . ... View the complete US Airways listing >>>
Medicare Urges Senior Citizens to Review Health Plans as Window Opens to Make ... 11/13/09
customer service representatives are available 24-hours a day/7 days a week with multiple language options and resources for people with ... View the complete Medicare listing >>>
Medicare enrollment beginning on Nov. 15 11/13/09
technical support rep. Must have previous call center exp. Apply online at http://www.telene...>MORE Village Homes offers a ... View the complete Medicare listing >>>
QUALCOMM Upgraded at Wells Fargo (QCOM) 11/13/09
technical support in the $40 price area. If the shares can continue to rebound, we see near-term overhead resistance around the $50 price ... View the complete Wells Fargo listing >>>
Visa Catches Slight Downgrade from Duncan-Williams (V) 11/13/09
technical support in the $70 price area. If the shares can firm up, we see overhead resistance around the $80-$85 price levels. ... View the complete Visa listing >>>
JP Morgan Chase will keep 800 call center jobs upstate 11/13/09
call center open, preserving 800 jobs in Albion. Schumer met with JP Morgan ... View the complete JP Morgan Chase listing >>>
Bell Canada Enterprises: Part 2 11/13/09
customer service ; ... View the complete Bell Canada listing >>>
Google to Deepen Voice With Gizmo5 Buy 11/13/09
customer support , and it may also have to introduce new marketing initiatives if its wants better consumer ... View the complete Google listing >>>
No Farmer In The Dell 11/13/09
customer service to find out what replacement laptop they would recommend. I made it clear that my M1530 was ... View the complete Dell listing >>>
Dell unveils Android-based Mini 3 smartphone 11/13/09
customer service instead of ... View the complete Dell listing >>>
Schumer calls WaMu jobs safe in Albion 11/13/09
call center in Albion, JPMorgan Chase has committed to keeping the center open, US Sen. ... View the complete Washington Mutual listing >>>
Wholesale Clothing At ILoveChinaShopping Without Spending A Fortune 11/13/09
customer service . When you order your wedding gifts from them, they ensure you that ... View the complete Fortune listing >>>
Parcel shipping: DHL augments partnership with Retail Shipping Associates for ... 11/13/09
customer service , technology, sales support and promotional services for its ... View the complete DHL listing >>>
American Airlines employees get bonuses 11/13/09
customer service targets. ... View the complete American Airlines listing >>>
71000 American Airlines employees to get $150 each in incentives 11/13/09
customer service performance ... View the complete American Airlines listing >>>
American Airlines Employees Earn $150 Each for Third-Quarter Customer Service ... 11/13/09
customer service targets through which American's employees can earn up to $100 per month in incentive pay for achieving ... View the complete American Airlines listing >>>
Best Buy Co. begins selling health and fitness equipment 11/13/09
technical support staff setting up any Best Buy product including fitness equipment. ... View the complete Best Buy listing >>>
Craigslist founder Craig Newmark joins advisory group for nonprofit that runs ... 11/13/09
customer service representative for the site. The Wikimedia Foundation put together the board in 2007 to get input from technology, ... View the complete Craigslist listing >>>
Ken Heebner Buys Mastercard Inc., Prudential Financial Inc., Apple Inc., Sells ... 11/13/09
customer service primarily on point-to-point routes and is based in ... View the complete Prudential listing >>>
The iPhone wars: AT&T vs. Verizon 11/13/09
customer support . AT&T takes 2nd in my opinion. Dropped calls daily, network too busy sometimes, ... View the complete iPhone listing >>>
Noridian recognized by Medicare for service 11/13/09
customer service ... View the complete Medicare listing >>>
RCA OKs Enstar contract, spurs new exploration hopes 11/13/09
customer service manager, said the contract will lead to construction of new pipelines that will open new parts of the Kenai Peninsula ... View the complete RCA listing >>>
Q&A: 3Com's COO On HP, The Channel, And Insider Trading 11/13/09
call center applications, and HP not long ago continued to expand its relationship with Microsoft ... View the complete Hewlett-Packard listing >>>
IBM focuses on Indian steel segment 11/13/09
technical support to consulting services, ... View the complete IBM listing >>>
Cutting Jobs at Sprint – a Certitude 11/13/09
customer service the company struggled to rebuild lately. One of the biggest problems the company has faced is retaining ... View the complete Sprint - Nextel listing >>>
Magellan RoadMate 1700 11/13/09
View the complete Magellan listing >>>
Facebook can be cost-effective marketing tool for small businesses 11/13/09
customer service ," Jim Glaub, creative director at marketing firm Art Meets ... View the complete Facebook listing >>>
The Apple Store: An Unsung Hero 11/13/09
technical support at an Apple Store can see the need for that improvement. As for the number of stores being opened, 50 in 2010 would ... View the complete Apple listing >>>
Magyar Telekom Puts Collaboration Within Reach of Business Cisco TelePresence ... 11/12/09
customer service activities, as well as for online conferences. ... View the complete Cisco listing >>>
Rackspace adds Windows Server support to its cloud 11/12/09
technical support for Windows Servers in Rackspace's cloud as they would in a ... View the complete Windows listing >>>
Hewlett-Packard to Buy 3Com for $2.7 Billion; Outlook Raised (HPQ) 11/12/09
technical support in the $45 price area. If the shares can firm up, we see overhead resistance around the $53 price level. ... View the complete Hewlett-Packard listing >>>
Eurotech Announce the ALUDRA - the Latest Addition to Their Intel(R) Atom(TM ... 11/12/09
technical support from Eurotech. View the complete Intel listing >>>
Virgin Atlantic Overcharged Me, Says They Sent Refund, Didn't 11/12/09
customer service : this is what it is - an e-mail which you ONLY get response MAYBE every 21 ... View the complete Virgin Atlantic listing >>>
Legacy Ford acquires Walla Walla dealership 11/12/09
customer service at its newest dealership to better compete against other brands. The company is assessing the ... View the complete Ford listing >>>
QVC expects 50 percent of sales coming from online by 2014 11/12/09
call center last spring. George told analysts, “We feel reasonably clean going into the holidays ... View the complete QVC listing >>>
Apple Store Upper West Side Opening on Saturday, November 14 11/12/09
technical support , including a 45-foot Genius Bar. ... View the complete Apple listing >>>
ECHOtrade Chooses RCN Metro for Connectivity to Major Financial Exchanges, the ... 11/12/09
customer service unmatched in the industry, to ensure that every trader who chooses ECHOtrade knows they are a valued member ... View the complete RCN listing >>>
City Bank and American Express form strategic alliance in Bangladesh 11/12/09
customer service , ... View the complete American Express listing >>>
Advance Auto Parts Q3 Profit and Revenue Rise (AAP) 11/12/09
technical support in the $36-$37 price area. If the shares can rebound from today's sell-off, we see overhead resistance around the $45 price ... View the complete Advance Auto Parts listing >>>
Blog: The Horror of MICROSOFT (or maybe it's time to buy a PS3?) 11/12/09
customer support , they sent me a box to return the machine and a few weeks later I received a “new” one in the form of a refurbed ... View the complete Microsoft listing >>>
Jailbreaking Your iPhone: The Pros and Cons 11/12/09
View the complete iPhone listing >>>
Transparent Financial Services Launches transfs Card Terminal TMCnet App 11/12/09
customer service ... View the complete iPhone listing >>>
geolife: GPS navigation comes to ipod touch for the first time 11/12/09
customer support please visit our customer forums at www.forum.navmii.com posimotion G-Fi mobile network/GPS router information is ... View the complete iPod listing >>>
IBM Receives SMB Excellence Award From Major Industry Analyst Firm For Express ... 11/12/09
technical support . ... View the complete IBM listing >>>
Oracle Updates Berkeley Database 11/12/09
technical support an additional $396. ... View the complete Oracle listing >>>
Babyfans.com to Host “Cutest Baby Contest” on Facebook - Winner Will Receive ... 11/12/09
customer service . ... View the complete Facebook listing >>>
Pitney Bowes workers salute troops with cards, display 11/12/09
customer service at Pitney Bowes in Spokane, is part of a companywide effort to support the people serving in the military. ... View the complete Pitney Bowes listing >>>
Fujitsu Achieves HDI Support Center Certification for Raku Raku PC Help Line ... 11/12/09
View the complete Fujitsu listing >>>
16078 total records found.
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