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Customer service industry news
Find the latest industry news related to customer service below. We do our best to screen the news provided
here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally
less pertinent materials get published. Please feel free to contact us to
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20623 total records found.
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Enterprise Networks Solutions Does It Again at the Intel Solutions Summit 3/21/10
technical support teams. ... View the complete Intel listing >>>
Saab's long road to Royal Oak 3/21/10
call center is expected to eventually open. ... View the complete Saab listing >>>
KELOLAND Consumers Confident In Toyota 3/20/10
customer service ." Sullivan agrees with Isham ... View the complete Toyota listing >>>
Walmart Pulls “Rock Band – Def Leppard Edition” Over Missing Drum Stick 3/20/10
Customer Service lines,” said Zeke Gersch, a Walmart manager in Texarkana, Texas. “There's only one drum stick in the box. ... View the complete Walmart listing >>>
Boy, 16, faces bias charges in Washington Township Walmart case - Gloucester County Times 3/20/10
customer service desk and called police. The accused's name is being withheld because of his age. ... View the complete Walmart listing >>>
Online Coupon for New York Stores Gives Kmart a National Black Eye 3/20/10
View the complete Kmart listing >>>
Victims of Wells fargo mortgage Fraud speak out - Story 2 3/20/10
customer service to find out why I was been reported delinquent. I was told that the information I was given about my ... View the complete Wells Fargo listing >>>
Online Sprint Wireless Retailer Teltonic Announces Six-Month Anniversary of ... 3/20/10
customer service has not sacrificed anything making sure their customers are cared for. With six months in the books, Teltonic has high hopes ... View the complete Sprint - Nextel listing >>>
Using Adobe CS5 on Windows PC to build iPhone apps forbidden by Apple 3/20/10
View the complete Adobe listing >>>
Quake leaves area travelers high and dry 3/20/10
customer service , ... View the complete Travelers listing >>>
Goodbye, Comcast 3/20/10
customer service , infrastructure, and better content before EPB Fiber came to town you might not be seeing the ... View the complete Comcast listing >>>
ALERT. Online Facebook Offer of $1000 IKEA Gift Cards for Fans Is Not ... 3/20/10
customer service efforts. ... View the complete Facebook listing >>>
Shaw's launches refund rewards program 3/20/10
customer service counter at local Shaw's Supermarket stores. Customers can use their tax refunds or any ... View the complete Shaw listing >>>
San Jose Mercury News, Calif., Action Line column: More on Maytag washer problem 3/20/10
customer service I've ever had, thanks to you." QI know you have written about this before, but at this time of the year, it this bears ... View the complete Mercury listing >>>
Android 2.1 Coming to Sprint Hero and Moment in “Upcoming Weeks” 3/20/10
customer service rep, it was revealed the end of March — even possibly ... View the complete Android listing >>>
The Danegeld: Toyota Recall: Just the tip of the iceberg? 3/19/10
customer service in response to the recall ... View the complete Toyota listing >>>
New Jersey's Autoland Toyota nominated to become WomenCertified 3/19/10
customer service is number one before, during, and after the ... View the complete Toyota listing >>>
Arrest made in racial prank at Washington Township Walmart store 3/19/10
customer service desk. They were met by store management who made another announcement ... View the complete Walmart listing >>>
Food flight — Cashless in cabins, Air Canada leads with online meal vouchers 3/19/10
call center agents have been offering meal ... View the complete Air Canada listing >>>
SCENARIOS-What's next for Google's operations in China? 3/19/10
customer service staff and ... View the complete Google listing >>>
The Small Business Guide to Google Apps 3/19/10
technical support . ... View the complete Google listing >>>
Cellular Sales Verizon Wireless Expanding Rapidly in Early 2010 3/19/10
customer service – will operate more than 400 locations throughout the ... View the complete Verizon Wireless listing >>>
Chrysler Implementing Pilot Version of Fiat-Inspired Logistics System 3/19/10
call center s to North America is paying dividends – and not just in improved customer service . ... View the complete Chrysler listing >>>
HP Indigo Division Posts Record Monthly and Annual Page Volumes 3/19/10
View the complete Hewlett-Packard listing >>>
IBM Teams With Assurant for Call Center Offering 3/19/10
call center to find a solution to a problem is ... View the complete IBM listing >>>
AMD Global Telemedicine, Inc. to Open its First European Office in Germany 3/19/10
customer service issues in a timelier manner. ... View the complete AMD listing >>>
TBR Ranks Lenovo #1 for Commercial Laptops and Desktops 3/19/10
technical support . "Being ranked consecutively as the sole PC ... View the complete Lenovo listing >>>
Lenovo IdeaPad S10-3t 3/19/10
View the complete Lenovo listing >>>
Automaker Picks Glowpoint VNOC Managed Services for Cisco Deployment 3/19/10
View the complete Cisco listing >>>
DirecTV Cut to “Hold” at Citigroup (DTV) 3/19/10
technical support in the $28-$30 price area. We do not currently rate this non-dividend paying stock, but we do follow the company closely. ... View the complete DIRECTV listing >>>
Warren Buffett rocks for Geico 3/19/10
customer service . View the complete Geico listing >>>
Warren Buffett does his best Axl Rose for Geico 3/19/10
customer service . ... View the complete Geico listing >>>
You'd Be Crazy to Buy a Palm Now 3/19/10
customer support dies with it, ... View the complete Palm listing >>>
Palm Coast officials approve funding help for ag museum 3/19/10
technical support . The museum's annual operating budget is $200000, ... View the complete Palm listing >>>
Canon Becomes The Online Equivalent Of Madonna Or Prince, Becoming The First ... 3/19/10
View the complete Canon listing >>>
Comcast Firms SMB Footprint - Analyst Blog 3/19/10
customer service , and operations, ... View the complete Comcast listing >>>
Comcast moving some jobs out of town 3/19/10
technical support employees, said spokesman Rich ... View the complete Comcast listing >>>
Beware of Virus: Fake Facebook Email 3/19/10
View the complete Facebook listing >>>
7 ways to grow your Facebook audience on the cheap 3/19/10
customer support , communication, content, count). While most brands want to scale social ... View the complete Facebook listing >>>
10 Strange, Humorous and Misused Facebook Game Ratings 3/19/10
customer service and a “bloated corporate entity”! ... View the complete Facebook listing >>>
Facebook Virus 3/19/10
customer support ." It states the password has been reset and to click on the ... View the complete Facebook listing >>>
Twitter is a business owner's best friend . . . really! 3/19/10
customer service . ... View the complete Twitter listing >>>
Citibank Cannot Credit Your Credit Card Rewards To Your Account, No Matter What 3/19/10
call center hierarchy had the power to make this happen. I have been a Citibank credit card customer for almost 30 years. ... View the complete Citibank listing >>>
Citibank Hungary Partners BNP Paribas To Expand Investment Portfolio 3/19/10
customer service . ... View the complete Citibank listing >>>
Zenith Infotech Shows Technology Solution Providers How to Side- Step Security ... 3/19/10
View the complete Zenith listing >>>
Pioneer Library System (NY) Selects Equinox and Evergreen 3/19/10
technical support . The Pioneer Library System (PLS) is a New York ... View the complete Pioneer listing >>>
Mercedes-Benz USA Sponsors AMG Miami Beach Polo World Cup 3/19/10
customer service for all Mercedes-Benz and Maybach products in the United States. ... View the complete Mercedes listing >>>
Henry Schein to Present at the Barclays Capital Global Healthcare Conference 3/19/10
customer service and highly competitive prices. ... View the complete Barclays listing >>>
Limited Brands Target, Estimates Raised at Barclays Capital (LTD) 3/19/10
technical support in the $18-$20 price area. If the shares can firm up, we see overhead resistance around the $25-$27 price levels. ... View the complete Barclays listing >>>
Henry Schein Presentation Scheduled for March 23rd at Barclays Capital 2010 ... 3/19/10
customer service and highly competitive prices. View the complete Barclays listing >>>
Did Valve Ban Ubisoft Games from Steam Over DRM? 3/19/10
customer service ," the insider told CVG, "and these games have angered its user-base." If true--a big if, ... View the complete Ubisoft listing >>>
Jabco Maggi Motors Mitsubishi Selected as MOTOR TREND Certified Advantage ... 3/19/10
customer service and satisfaction for nearly 10 years. ... View the complete Mitsubishi listing >>>
B T Marketing LLC Launches a New Bean Bag Chair Website - fatbeanbag com 3/19/10
customer service . ... View the complete BT listing >>>
Draper Toyota Wins Award, Plans Expansion 3/18/10
customer service . The auto dealer, located on Bay Road in Saginaw, also announced it will construct a new ... View the complete Toyota listing >>>
Bob Carter: Toyota builds safe reliable vehicles 3/18/10
customer service . That is unlikely to change ... View the complete Toyota listing >>>
Timesys(R) - Preferred Linux Solution Provider for Texas Instruments ... 3/18/10
technical support . ... View the complete Texas Instruments listing >>>
Lowe's announces first store in Saskatchewan 3/18/10
customer service in our drive to be Canada's first choice for home improvement. ... View the complete Lowe's listing >>>
Macy's Killing Giftwrap Could Be A Great Move, If It's Public Enough 3/18/10
customer service : self-checkout, kiosks, ATMs and even some elements of today's mobile ... View the complete Macy's listing >>>
AOL To Expand Hyper-Local Presence And Relaunch City's Best In 2010 3/18/10
customer service and delivering high-reach, integrated media programs for brand marketers across ... View the complete America Online listing >>>
Wireless network solutions co. exec takes Novato 3BD 3/18/10
technical support representative at Meraki Inc., makers of wireless routers and wireless network solutions. ... View the complete Network Solutions listing >>>
The Bull City Spells It Out: Durham Wants Google 3/18/10
customer support unless you count email and snail mail. I'd proceed with extreme caution. ... View the complete Google listing >>>
Verizon Wireless gives technology back to the community 3/18/10
call center director of customer service agreed. "We work hard to make the community we live and work in a better place. ... View the complete Verizon Wireless listing >>>
Two earn top honors at Verizon Wireless 3/18/10
customer service and membership in Verizon Wireless' National President's Cabinet. ... View the complete Verizon Wireless listing >>>
Sprint hiring in New Mexico 3/18/10
call center in Rio Rancho, NM, is growing by 200. Sprint is holding an “on-site hiring event” at the center from 9 am to 3 pm Friday. ... View the complete Sprint - Nextel listing >>>
Pricey Nexus One Moving To AT&T, Sprint Networks 3/18/10
customer service , Google insists that its online experience is designed with a focus on simplicity, ... View the complete Sprint - Nextel listing >>>
Jim Ford, Master Theater Organist, March 27th 3/18/10
View the complete Ford listing >>>
Popular Honda Odyssey Minivan Recalled for "Soft" Brakes 3/18/10
customer service line. ... View the complete Honda listing >>>
FedEx Q3 Profit Beats View; 2010 Forecast Raised (FDX) 3/18/10
technical support in the $81-$82 price area. If the shares can firm up, we see overhead resistance around the $92-$97 price levels. ... View the complete Federal Express listing >>>
Avoid 'Big Brother' Syndrome with Call Center Agents, Deploy Call Monitoring ... 3/18/10
call center quality monitoring product should not elevate these concerns,” the study says: “It ... View the complete Brother International listing >>>
HP TouchSmart 300-1200 and HP Pavilion p6210y 3/18/10
View the complete Hewlett-Packard listing >>>
IBM Takes Customer Service to Another Level 3/18/10
call center systems used by the customer service department knew it was you who was calling and automatically routed you ... View the complete IBM listing >>>
Tony's Fine Foods Delivers Non-Stop Customer Service with IBM and Vision Solutions 3/18/10
customer service , Tony's wanted to minimize the risk of unexpected business downtime and provide a seamless business for its ... View the complete IBM listing >>>
IBM Plays Call Center Matchmaker 3/18/10
call center process with the debut of a new service that aims to match a customer with the service representative who ... View the complete IBM listing >>>
Aspect Celebrates One Year Phone-Free With Microsoft Office Communications Server 3/18/10
customer support centers will be expanding their use of "Ask an Expert" capabilities utilizing the Seamless Customer Service ™ ... View the complete Microsoft listing >>>
Microsoft Plunges Into VDI Pool 3/18/10
call center agents and remote developers, who are typically contract workers distributed worldwide. ... View the complete Microsoft listing >>>
Glowpoint's Managed Services Selected by Foreign Automaker to Support Cisco ... 3/18/10
View the complete Cisco listing >>>
Delphi Marks 20 Years of Serving Global Automakers in Russia 3/18/10
customer service and sales office in Moscow, which serves both local and regional customers. ... View the complete DELPHI listing >>>
Warren Buffett Stars as Rock Legend in Geico's Latest Ad 3/18/10
customer service , the rest of the staff soon joins in and then a backlit Buffett takes it away. ... View the complete Geico listing >>>
Palm Springs Rattan and Garden Classics to Award Key West Getaway during High ... 3/18/10
customer service from 9am – 6:30pm ... View the complete Palm listing >>>
Canon U.S.A. Joins Creative Forces with Fashion Brand LeSportsac 3/18/10
customer support : 1-800-OK-CANON ... View the complete Canon listing >>>
Samsung Selects PLX PCI Express & USB Solutions for High-Speed Connectivity Needs 3/18/10
technical support , device performance and unique software tools that helped our design process immensely,” ... View the complete Samsung listing >>>
Samsung R580 (Core i5 520M processor 2.4GHz, 4GB RAM) 3/18/10
technical support and only a hotline number is given for basic enquiries. In case of hardware failure, the unit should be brought to a ... View the complete Samsung listing >>>
Hillsboro Offers Garmin G500H Upgrade 3/18/10
customer service facility Hillsboro Aviation has incorporated the Garmin G500H into its slate of products and services. The unit is a dual-screen ... View the complete Garmin listing >>>
Honeywell Awarded Army Contract to Maintain Presidential Hotline 3/18/10
technical support for earth station operations over the Russian satellite network. ... View the complete Honeywell listing >>>
McAfee Warns of Facebook Worm 3/18/10
customer support ," according to Marcus. (Additional reporting by Alexei Oreskovic; ... View the complete McAfee listing >>>
Hackers target Facebook users, spread viruses with fake emails 3/18/10
customer support .” Facebook users have long been targeted by hackers who sent them ... View the complete Facebook listing >>>
Drexel uses Twitter to notify accepted students, build commuity 3/18/10
customer service . ... View the complete Twitter listing >>>
Selling via Twitter: Now It's Sony's Turn 3/18/10
customer service and outreach ... View the complete Twitter listing >>>
Ask My Millennial: Companies must find the value of Twitter - Michigan Business Review 3/18/10
customer service , and 26 percent use it for tweeting about an area of expertise. ... View the complete Twitter listing >>>
Is Charter Telling Customers Their Router Is Broken Just To Rent Them One? 3/18/10
customer service rep at Charter Communications tried ... View the complete Charter listing >>>
Mondrian Yacht Charters: Announcing New Luxury Charter Experiences for 2010 3/18/10
customer service , and some of the best boating conditions on the entire Pacific Coast makes MYC the premier ... View the complete Charter listing >>>
Walgreens won't fill Medicaid prescriptions in state 3/18/10
Customer Service Center at 1-800-562-3022 for help. Fred Meyer and Safeway said ... View the complete Walgreens listing >>>
Unlock iPhone 3.1.3 Using iPhone Unlocking & Jailbreak Software 3/18/10
technical support staff 24/7, who will be able to answer your technical questions quickly and easily ... View the complete iPhone listing >>>
Mobicip Launches iPhone & iPod Touch Parental Control Web Filtering Service in ... 3/18/10
customer service has been appreciated by parents and schools alike. The biggest reward has been the word-of-mouth referrals by parents and educators ... View the complete iPod listing >>>
Industrial Computers - Glacier Computer Announces Everest E5000 - E4000 ... 3/18/10
customer service . ... View the complete Windows listing >>>
Disk Doctors New Windows Data Recovery Software 3/18/10
customer service department that goes out of its way to be helpful and assist you in the recovery, it makes this one of the most recommended recovery ... View the complete Windows listing >>>
Pioneer Crossing de-neons for down-home dining 3/18/10
customer service . “There's boxes like this all over Nevada and machines just like ours all over ... View the complete Pioneer listing >>>
Qwest Small-Business Customers Receive Cash Incentive for Referrals 3/18/10
customer support as they transition to Qwest. ... View the complete Qwest listing >>>
Gov't Orders Recall of 1.2 Million Graco 'Harmony Highchairs' 3/18/10
customer support at (800) 345-4109 or (877) 842-3206. View the complete Graco listing >>>
Salesforce.com Releases Developer Preview for Salesforce Chatter 3/18/10
customer service software provider ... View the complete Salesforce.com listing >>>
20623 total records found.
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