iPod customer service

Find contact information for iPod customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest iPod customer service news.

Customer Service

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  • How to reach a live person:
    • Keep pressing the "#" sign until you are transferred to a live person. Took me about 7-8 times.
  • Hours of Operation:
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  • Email:
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  • Customer service link:
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  • Description:
    • Mac, iPhone, and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac.

User Reviews

Posted by Anonymous


How do I get my itouch ipod out of recovery mode?
I don't know the version

Posted by Anonymous


I would not ever buy another ipod from apple dealing w/ them is mersible
They are refusing to take their product. My son's Ipod was hacked & they are refusing
take care of the problem. I have proved ownership & that still is not good enough.
So my opinion there products are high priced junk & a terrible co to deal with.

Posted by sharon


how can i fix a ipod if it wont allow you to be able to download anything from app store or the itunes

Posted by Anonymous


Had an issue with my sons Ipod 4th gen touch. WHITE SCREEN OF DEATH. I got through to the rep told them serial number. The Ipod is still under warrenty and they are having me send this one in and sending a new one. Very please with the help I got. Never have any luck with things like this so I just wanted to say I got great service.

Posted by Anonymous


I have been trying repeatedly to get an answer to a very simple question. I am very unhappy . There should be simple way to find out why I keep repeating the same song on my ipod touch. I pushed a button somewhere by mistake and would like to rectify the error. So far no luck getting any help or support from ipod support.

Customer Service Ratings

Based on 224 votes.

3.2

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iPod Manuals
iPod customer service news

How to Back Up an iPhone, iPad or iPod Touch Using iTunes

Learn how to back up your iOS device using iTunes in less than five minutes. Chloe Albanesius and Jill Duffy. How to Back Up an iPhone, iPad or iPod Touch Using iTunes. Image credit: Blackzheep | Getty Images. If you own an Apple mobile device, you ...


Apple's iPod Nano is now obsolete, company drops repairs and service: Report

However, the company will continue offering support in the state of California as the law there warrants extended customer service and repair. Apple launched the sixth-gen iPod Nano in 2010, and it was discontinued two years later. The portable music ...


16 anni fa Apple annunciava il primo iPod originale

L'iPod originale spegne la sua sedicesima candelina. Il lettore multimediale della Mela veniva lanciato il 23 ottobre 2001, quando Steve Jobs lo annunciava nella Apple Town Hall di Cupertino mostrando come potesse essere inserito in tasca senza alcun ...

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