iPhone

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This sucks. Tech support ought to free, i.e., rolled into the cost of manuf. sales & distrib of a product (and is free everywhere else I know of).

Anonymous 6/19/10 2:06PM

I bought my phone end of April 2010 at the Apple center in Gurney Plaza, Penang Malaysia and the phone was completely not functioning less than one week when I went to Singapore at 27/04/10. I went to Apple centre at ION Singapore, I was told that they can not help me, I need to go to service center at Summerset Singapore. I managed to go to service center at Summerset Singapore but sad to said after all the trouble I was told that my warranty is only limited to Malaysia and I have to go back to Malaysia for service.
When I returned to Malaysia from Singapore, I sent my iphone back to Apple center in Gurney Plaza on the 03/05/2010 and until now there is nobody know what's wrong with my phone.
I feel that I have the right to ask for one to one replacement. I do not want back the repair one which I bought less that one week old. Other wise I should get the refund for my money.

Anonymous 5/12/10 8:56PM

I had spent a lot of time and energy trying to get to support via the apple site with no luck. The number here actually worked the first time and without repeatedly pushing #.

myself 2/26/10 8:47PM