Yahoo

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This is similar to my situation, only all of my contacts were asked to send money because I had been mugged in Wales. And of course I can get no help.

Anonymous 8/30/10 9:10PM

My yahoo account got hacked into and an email was sent to everyone in my contact list and when they opened the email it was for viagra. I thought that yahoo has a spam guard - this is the 2nd time this has happened to my account. It is too difficult to get yahoo customer support to report this. I have sent them 4 emails about this and still no responce. What gives?

Valleygirl 8/30/10 7:49PM

I am so tired of the liberal bias of Yahoo's new's. I'm done with with you people for now the bland ol google I guess....

Your marketing and editorial department needs to be fired... Pic sides and lose the side Yahoo is biased against ... doesn't matter liberal or conservative you'll lose one side if not both...

Anonymous 8/30/10 11:56AM

My yahoo account got spammed and an email was sent to everyone in my contact list and now people are upset with me - when they opened the email it was for viagra. I thought that yahoo has a spam guard - this is the 2nd time this has happened to my account. It is too difficult to get yahoo customer support to report this.

Anonymous 8/30/10 9:51AM

and they tell you that they cant help you with your problem but they are turely sorry but to have a nice day and hang up on you

jimmierob1968 8/26/10 9:39PM

I have tried seven (7) times within an hour to contact customer service. Each time my call was cancelled before I spoke to a real person.

My account has been breached and I don't know how to repair it. This happens to many people, so I expect that the problem could be answered on-line if you gave it a category.

However, I am still in a quandry as to how to fix my computer so it is not compromised. This is the reason I was calling your customer service line, and I'm appalled that your service, when it is needed, is not available to the everyday customer.

nwlilybelle@yahoo.com 8/23/10 10:47AM

you really do get poor service with yahoo let me tell you. somebody is hacking into my email account and sending bogus emails to all my contacts and its not even me sending them. but when i friends get them, they think its me which it is not. I have emailed yahoo so many times on this and no response and I called them and I was told to "Go screw yourself!!" You know i am a customer service rep for 3 years and if i talked to a customer that way I would surely lose my job. What is wrong with yahoo? Got no manners, and dont want to help you at all. Going to see an attorney on a civil suit or something. Something has to be done with yahoo customer service.

karen48502000 8/21/10 8:38PM

I have been contacting Yahoo Abuse for DAYS trying to get resolve to my e-mail address that was hacked. The hacker changed my password AND my security question. I have explained this to Yahoo a dozen times and am getting nowhere. Yahoo Abuse does not have a telephone number, so I called Yahoo customer service and explained what happened. Was told without the answer to the security question I could not go any further. After tearfully explaining to the rep that the security question has been tampered with and my personal info was in jeopardy, I still got nowhere. Completely disheartened and disatisfed with Yahoo.

Anonymous 8/20/10 7:12AM

Yahoo contacted me concerning joining a "live board meeting' whereupon, a consumer could earn a $50.00 Amazon gift card for attending an online meeting. After downloading the file and complying with the request, the essentials to log into the meeting were never sent. This was after approximately two hours of searching for a customer service number. I then sent several e-mails to the address that sent the invitation-which was a Yahoo address. No-one ever replied to any of my e-mails. I finally sent two phone numbers where I could be reached...Still no response. The meeting date came and went with not a peep from Yahoo. Today, I sent an e-mail with the title: "your customer relations suck." This prompted an immediate response which was very rude. The woman (I have the e-mail and her name) very rudely told me that she never remembered referring to me as a "customer" and she would gladly remove me from the list of participants! Gee, thanks! Our unemployment is soon to run out and they are the ones that contacted me in the first place!
Yahoo is sorely in need of someone to teach them manners. I am still trying to calm down after wasting all of my time. Yahoo treats CUSTOMERS (Yes, CUSTOMERS) like garbage.

minokismom@yahoo.com 8/20/10 6:01AM

The exact same thing happened to me. I have emailed Yahoo and I got a response back however they can only help me if I know the answers to the security ?'s that where change by them or the hacker or whatever the case. I have learned a lesson I will never use yahoo again. I have lost a lot of pics and other vidal information.

Lyn 8/18/10 3:09PM