Skype

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This happened to a friend of mine: her checking account was charged by Skype and she had never heard of Skype before. She tried to find information on how to contact them - nothing.

I recommend that you guys contact the Internet Crime Complaint Center http://www.ic3.gov/default.aspx

The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C),
and the Bureau of Justice Assistance
(BJA).

Anonymous 11/12/09 10:06PM

Screen Door on a Submarine.
No, Its like teats on a bull.
Good to look at but not effective.

Anonymous 11/9/09 2:58PM

Attempting to get assistance from skype is like a screen door on a submarine....useless.

They have no customer support!!

Anonymous 11/6/09 5:01PM

Skype customer service is pathetic. I have attempted to update my account and actually have been trying to give them money in advance, and cannot seem to get through to them. Numerous emails and no response...ridiculous. I am moving to Yahoo Phone Out and Google Voice...

Skype Sucks 11/6/09 4:02PM

Yeah this is crap. I had 6 charges from them totaling like $40 and I have never even heard of this company! I too was unable to get any contact info for them to dispute the charges. My bank has told me I need to file a police report and then they will refund the charges. I would suggest everyone doing this as well as contacting the BBB. Definetely don't just let the charges go no matter how little they are!

Anonymous 10/29/09 10:09AM

I understand this is a world of computers, however, if your company is being used as part of fraud wouldn't it be logical to have a customer service number??

Anonymous 10/29/09 10:01AM

I guess I have joined the club!! I continue to get $16 charges on my account on a daily basis. 6 of them now. I have emailed and have not gotten a response. No customer service number.
I went to the BBB and the number they have is for Nokia. I asked specifically and they have no affiliation with Skype. I am still trying.
If I find something, I will pass it on.

Anonymous 10/27/09 5:56AM

What a great scam. Get someones info, charge the card, cannot be contacted so the cc company's insurance has to pay the bank back...

wtfskype 10/26/09 11:54AM

Had a charge on my cc for $18.00. Never even went to the site? No number for support. What a joke of a company. How can you run a company and have no one to talk to?????? Thief's ....
emailed them no reply back.

wtfskype 10/26/09 11:51AM

THIS IS THE WHO IS INFO, I HAVE BEEN BLASTING THEM WITH EMAILS.......


Registrant:
Skype Technologies S.A.

6e etage, 22/24 Boulevard Royal
Luxembourg, Luxembourg L-2449
Luxembourg

Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: SKYPE.COM
Created on: 23-Apr-03
Expires on: 23-Apr-14
Last Updated on: 26-Jan-09

Administrative Contact:
Hostmaster, Hostmaster skypedomains@skype.net
Skype Technologies S.A.
6e etage, 22/24 Boulevard Royal
Luxembourg, Luxembourg L-2449
Luxembourg
+352.26639134 Fax -- +352.26639550

Technical Contact:
Hostmaster, Hostmaster skypedomains@skype.net
Skype Technologies S.A.
6e etage, 22/24 Boulevard Royal
Luxembourg, Luxembourg L-2449
Luxembourg
+352.26639134 Fax -- +352.26639550

Domain servers in listed order:
NS1.SKYPE.NET
NS2.SKYPE.NET
NS3.SKYPE.NET
NS5.SKYPE.NET

wtfskype 10/24/09 2:58PM