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Contact information related to Maytag customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for Maytag with your favorite sites.

Customer Service

Phone:
800-462-9824

How to reach a live person:
Speak "agent" four times

Hours of Operation:
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  User Comments  
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Loved Maytag washers for 40 years.bought new top load 10 months ago four service calls so far. Goes out of balance no matter how well I load it.looking for a used old style Maytag with out locking top.

Am I doing something wrong?

Anonymous 6/11/13 9:32PM

My maytag have a light 3 with the lock draw it won't star what can I do

Anonymous 6/7/13 4:40PM

I have a Bravos machine that gets an F-1 code. Bought it in 2008. Called Maytag Headquarters (not the 800 # that dont work) which happens to be Whirlpool and they transferred me to customer service. To my shock they are covering the cost of repair and part replacement of the control board!!! I almost fell over! So call headquarters and voice your dissatisfaction. If your appliance has been listed as having issues (not isolated but wide spread product malfunctions) they will cover the cost! Good luck to all

DEPoland 5/9/13 9:11AM

My Maytag Dishwasher # W10438345 Is Wonderful Except For The Sharp Corners Of The Door. When Down The Door Corner Punctured A Nice Size Bloody Hole In My Leg Which Took A While To Heal. I Am Careful Now But I Still Hit It Lightly Now And Them. My Suggestion Is To Modify The Corner Shape, Curved Is Good Thank You Jean Joramo

REJORAMO@AOL.COM 5/2/13 10:55AM

IN May of 06, i purchased a maytag neptune washer. Within two years, there was a problem with it not spinning the water out. Code lr was the code listed. Not one sericeman could get a guarantee from a Maytag techician that buying a new board would solve the problem. I have always believed that this company stood behind their products, but apparently that is not the case. I have bought my last Maytag product. Gail M. Sparrow

Anonymous 4/17/13 8:07AM

My wife and I purchased a Maytag refridgerator and stove last year. Within one year, my refridgerator went bad, and we lost at least $300 dollars worth of food. When I called to speak with someone about this issue, all they said is that food loss is not covered under the manufacturer warrenty. So how the heck is it that the extended warrenty covers food loss and not the manufacturer? It's a manufacturer problem!! They wouldn't even work with me on it. The refridgerator has been out for days now. Today they called and said the part (compressor) is in back order. Then why was I told the part was in stock the day before? Now we have no refridgerator until the following Monday. Thats over a week. I WILL NEVER BUY ANYTHING FROM MAYTAG AGAIN. WHAT A COMPLETE JOKE! TURN AROUND NOW!

Anonymous 4/9/13 2:11PM

Wow! My maytag 4000 series washer went out after 3 years So I decided to read reviews before another purchase. I'm so glad I did!! I will NOT buy another maytag!!!

Anonymous 3/23/13 1:55PM

I purchased a whirlpool washer and dryer and so far the dryer has worked fine. The washer has been a different story, the first one I bought the computer system blew out twice before customer service would say wow, we will issue a replacement. Now, I get the replacement within 6 months the bearings on the drum malfunction. Takes about a month for the part to come in. Here I am today again with no washer because the drum bearings blew out again. I do use the proper detergent, in case that would be a question in your mind! Not happy with the service I have received when I thought they were a top rated company!

Anonymous 3/23/13 1:06PM

I bought a Maytag dryer model De306, serial number 657562 H2, from my mom in 1972 that was already 5 yrs old. Can you tell me what year it was manufactured? Very little repair has been done over the years- amazing!

connie 3/18/13 4:35PM

I bought a maytag washer and dryer in march2012. Started having issues with the washer end of jan.. Called American where I bought it since under warranty. They sent out their best maytag service man. It took him 4 visits over 2 weeks to get it working. 2 weeks later I have the same problem. Called maytag 800 #. Talked to someone in tenn that said machine should be swapped out since4 new parts were already replaced. Set up appt with a and e. he says it needs $500 worth of new parts covered under warranty. I still sit with none working washer since maytag says they never said they would replace it. Got the run around in nightmare fashion and would like to see maytag follow through and stand behind their product. Shame on this business

Anonymous 3/12/13 6:43PM


View all 138 Maytag customer service reviews, complaints and ratings >>
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  User Rating  
Based on 173 votes
3.0
Customer service rating:
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