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Quickly locate Yamaha technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Yamaha page at any time.

Electronics Customer Support

Phone:
714-522-9105

How to reach a live person:
Press 4 for a customer service rep

Hours of Operation:
Mon-Fri: 8am-4pm PT

Email:
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Customer service link:

Description:
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  User Comments  
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My Yamaha Legenda 115Z heaving a problem when I buy it...I also get it to the penang service center for 3 times already the problem also can't slove...timing also same like that up and down...
today is the third times already...

and also my warranty wanna reach... but the problem also can't slove...

Thau Geng 3/27/13 8:57AM

I just got a yamaha 05 yz450f hot start stuck 4th gear slips I spent 2500 now out of money bike still ant right help I love yamaha

Anonymous 3/12/13 10:32AM

How in the HELL do you get a hold of someone from customer service at Yamaha??? I have spent the past hour trying to contact ANYONE about a question I have about my Yamaha PWC only to find that there is NO contact information, or this site is no longer in service... WOW!!!

Just in case anyone at Yamaha is paying attention I have a 2004 XLT 1200 and I need to know if the factory sponsons can be adjusted to improve the stability of the PWC???

Anonymous 12/7/12 6:20AM

My son purchased a yamaha motorcycle reently and one free service is over. Second service is due on 7.10.2012; but the warranty book containing coupons is missed. How to avail further free service?

Anonymous 10/9/12 8:04AM

Yamaha!
i love your products I just wish the dealerships you operate with were helpful! I'm talking in specific about the all around power in st johnsbury, vt these special people that work here fail in all around customer support from financing and buying a all terrain vehicle to the service in the shop! called 3 times one week just for a oil change! I got no call back and got the run around every time let me transfer you they would say to he's busy or with a customer. called about there inventory on a tire and was promised a quick response... believe it or not I had to call back and ask again then putting me on hold for 30 seconds gave me a simple no! wow glad you put superior service on your emails and quotes because you really suck can't even get emails back about the new products they act like its not there job! to top it off even after all this still trying to give them buisness (last time I make this mistake) was working on finishing the finance process with spencer Hudson just waiting on him to get the paperwork to sign after 10 minutes of sitting in his office decided to see what was going on why is this taking so long to retrieve this piece of paper well apparently talking to a client was more important now to me a 7000 sale is worth sitting in your office for 20 minutes but not to this joker save your money and time for a Yamaha dealership anywhere else! this company slanders Yamaha everyday they carry there products!

Anonymous 10/8/12 9:38AM

I HAVE A NEW STRATOLINER,9 MONTS OLD , IN SHOP FOR 11 WEEKS TOTAL ,LAST TIME IN FOR ENGINE NOISE AGAIN, DEALER SAID- THEY HAD ROAD IT AND NOISE IS NORMAL-I HAD NOTED MILEAGE AT DROP OFF AND BIKE HAD NOT LEFT LOT. NO ADDTIONAL MILES,, WISH I COULD GET SOME HELP FROM SOME ONE- CALLED CUSTOMER SERVICE AND SAID GUST TAKE IT TO ANOTHER DEALER, SPRINGFIELD YAMAMA MO. IS MY SALEING DEALER AND SHOULD REPAIR MY BIKE-THEY DID NOT EVEN RIDE IT TO SEE IF I HAD A CONCERN.

RTCLOUD05@YAHOO.COM 8/22/12 7:41AM

I just had a question on the operation of my reciever, I called Tech Support and my Question was answered in minutes. I couldn,t be happier with my equipment or your courteous people.

Anonymous 7/27/12 10:32AM

Good Afternoon,

I bought the Kuryakyn Magnum Mirrors and adapters from you last month on the net. I received the mirrors but the adapters were not included. I called and had the adapters sent separately. I am sure that cost you extra money for shipping but that is on you. I installed my Mirrors last weekend. The first chance I had to take my bike for a ride was yesterday. I rode about 30 minutes and jumped on the expressway. When I reached 70 miles an hour the left side mirror broke off, hit my gas tank leaving a huge deep chip in the paint and then proceeded to bash in my left testicle.Not fun. I was able to hang onto the mirror and took some pictures which I attached. I called this morning and talked to a gentlemen. I left out my testicle out of the story and his reply was to send the broken adapter to him and he would send me a new one. Did I hear him right? Pay $5 bucks to ship a $4.50 part? I told him the adapter broke off flush with the bottom of the mirror. See Pic. He told me I would need to get an easy out to get the broken bolt out of the mirror. I thought man you are lucky I don't live in Indiana. I just hung up thinking what did I just here? I could not ride my bike to work today without the mirror
No resolution! Sent mirror back. Westfield Indiana dealer will not help. Only wants to replace the broken adapter

Anonymous 4/16/12 6:48PM

Terrible customer service on a cheesy electronic piano that started malfunctioning 2 months after purchase. They make you pay for the call then place you on hold forever. Never going yamaha again.

Anonymous 2/22/12 11:22AM

very poor service you have provided in bikes your service center sutyana in Vanraj traders Rudrapur charges the money with their own basis and mechanic is also not work properly so please do some action.

Anonymous 2/9/12 2:01AM


View all 20 Yamaha customer service reviews, complaints and ratings >>
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  User Rating  
Based on 249 votes
2.9
Customer service rating:
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