Toshiba

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I just called Toshiba's tech support and was very pleased with great service. The first tech knew soon he did not know how to help and within one hour another called me back and got both problems resolved quickly and efficiently as well as giving me more information about how some of the software works so I could better operate my Toshiba laptop.

Anonymous 3/16/10 3:06PM

i recommend not to buy anything toshiba or send it in for repairs becuase they will lose your package in the mail it took me 3 weeks just to receive a box for my laptop and now they lost it in the mail

Anonymous 3/11/10 1:45PM

Absolutely the worst customer service I have ever recieved. I sent in my laptop for repair and they lost it. After a month of phone tag and attempts at reaching a real person I was finally reassured that a replacement would be forthcoming. That was over a month ago. Going on 3 months without my laptop and it is quite apparent from my discussions with "customer service" that they could care less. DO NOT BUY TOSHIBA PRODUCTS! If anything changes I will let you know.

Mdowdy 1/26/10 6:24PM

20 bI have never bought an item of which i thought was good quality and been so let down within 2 months of purchase1 because it was bought from a reputable home shopping catalogue company should have nothing to do with the shoddy afterservice i have received. I could have gone to any number of high street companies and purchased a cheaper model, however I spent £200 more for something that I thought was far more superior! Wrong!I would be very grateful for some kind of redress...

r sutton 1/26/10 4:06PM

Husband has tried over and and over to get update on computer that was sent in for repair. He has been been hung up on twice by customer service, waited on phone one night for one hour and 37 minutes on second call, no one ever came back.We still don't have computer which is a Christmas gift for one of our daughters :(. Still have no clue as to when we will get it back. No one will call or e-mail us back. Sorry customer/tech. support. I bought 2 of these computers and planned on buying another glad I didn't.

Marie 1/11/10 7:47PM

My Toshiba television is having trouble with the PIP being always ON! When I turn the TV on, or change channels, I get a large black oblong blog across the screen. If I push the PIP button, it goes to a large square with the PIP channel in it. I have to push the PIP button again to change it to a small oblong blog across the schreen. If I push the PIP button again I get the PIP review of what is on each channel across the bottom of the screen. I can then watch any channel I want on the TV - minus the space taken up by the channel reviews at the bottom. How can I get the PIP totally turned off?

Anonymous 11/6/09 6:19PM

Excellent help from a real person! Saved a TV return by identifying the set-up problem, staying on the line for the fix, and asking for a call-back if more problems. Great!

bb 9/25/09 6:49PM

Toshiba customer service is terrible. I have a DVD player that was used once. I can't get a human being on the phone and the recording doesn't help. When you get someone in a different department they're rude. Obviously the Toshiba culture. i will never buy or recommend a toshiba product again

Anonymous 6/30/09 11:02AM

June 2008 I purchased my daughter a Toshiba Satellite A205-S5847 Lab top Computer,The Lap Top indicator light now show the computer DC battery was dieing, However the the AC cord was plugged into computer and into the wall recepticle. Would the problem be with the cord? or with this computer?

Hawk 12/24/08 1:26PM

I have connection, I can use skype and pull up a few web site. I can not pull up Yahoo , MSn or google. I was on these site for the pass two days at the Holiday Inn and today when I came in the get on the web page nothing. It will not show the page neither will it stop circling for the sites. What happen to satilite toshiba computer

d27k9446 8/21/08 8:17PM