Sylvania customer service

Sylvania was formerly a U.S company which manufactured electrical equipment and vacuum tubes, eventually making light bulbs and televisions. Osram Corporation purchased Sylvania in 1993. Today Osram Sylvania offers a diverse mix of lighting products. Osram Sylvania offers customer service by toll free numbers and email support.

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Customer Support

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Phone: 866-321-3927

  • How to reach a live person:
    • Press 1 for English
      Press 3
  • Hours of Operation:
    • Mon-Sat: 8am–11pm EST
      Sun: 9am–6pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

03
Nov

Posted by contact help


on 11/3/20 at 11:14AM

your customer service sucks, the number you give on this sight does not work and when I try to do the online it goes nowhere fast. All I need is a cord for my dvd player and cannot find a way to get one.

08
May

Posted by Lisa Popour


on 5/8/19 at 3:30PM

Friends of ours bought us a sylvan wireless Bluetooth speaker for a housewarming gift and I just opened it up and it's missing a couple pieces. It was purchased at Menards but I do not believe they are selling ir anymore.

31
May

Posted by John


on 5/31/18 at 11:00AM

Tried the 800 support number on the Sylvania website, with a question regarding a replacement battery for a 6-year-old SDVD-9017 portable DVD player. Customer service would not help unless I cold provide them with the serial number of the unit -- which is worn off, after years of use. They would not connect me to tech support without me first providing the serial number. We went in circles. Got nowhere. WORST customer support I've EVER encountered!

27
May

Posted by Sylvania


on 5/27/18 at 2:12PM

Bought two car TVs not ago year ago for kids to watch on the way fur vacationing. Both TVs not working when you turn on the screens has a lot of lines in it. Only used a week at the most about to go on vacation again got them out to get ready to use then I seen that they don't work.
Sylvania TVs

17
Apr

Posted by james morrison


on 4/17/18 at 5:16AM

on march 24 th i purchased an undercounter radio from Can Tire. Since then I have talked to the Philippines twice and sent 3 E mails the reference # is PTS0329182504 If this company, Curtis is representing you they are doing a very POOR job. Can somebody please help with my little problem

View all 81 Sylvania customer service reviews »
Customer Service Ratings

Based on 114 votes.

2.9

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Sylvania customer service news
Sylvania Schools will buy property next to Southview High School

Sylvania Schools board members voted 4 to 1 to purchase two properties adjacent to Southview High School. The district will spend $150,000 from its permanent improvement fund on 7303 and 7311 Sylvania Ave., both of which are currently owned by an ...

Maumee, Sylvania OK aquifer study

A pair of Toledo suburbs took the next step Monday night in exploring using an underground aquifer for future water needs. Maumee and Sylvania city councils voted 6-0 and 5-0, respectively, to approve a study to investigate tapping into the Michindoh ...

Sylvania Township trustee questions rec entities

The chairman of Sylvania Township's board of trustees John Jennewine says he still has unanswered questions about how the nonprofit Sylvania Recreation Corporation is related to the public Sylvania Area Joint Recreation District, two months after ...

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