Pioneer

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At least I now know that I was not discriminated against with poor customer service! Pioneer used to be one f the industry leaders back in the day. Not anymore. We are done buying their products. Although, craploads of components are made " overseas " these days and Pioneer, or whoever, just sticks their name on them. Sears hasn't made Kenmore appliances in years!

Insanestacy 4/23/13 1:13AM

I have the pioneer receiver hooked up to a boss surround sound. And I had a problem with the bass. It was working awsome for awhile, then I lost part of my bass. Called pioneer and talked to customer support. And the lady talked me through all the settings that I had no idea I had. We finally got to the sub setting and got it turned up. And now I have some awesome sweet bass again. The lady was very helpful and patient with me. And would like to thank her for all her help!

Countryboy 12/4/12 10:21AM

your service is a joke. i was on the phone waiting for over 5 mins. to get a lady that told me to buy a new remote and all i wanted was the codes to my sx 315 receiver. she told me that i had to contact some one else for that info. i will never buy a pioneer product again and i have bought them over all other brands. they have just lost a customer. thank you for nothing.

T 10/22/12 11:24AM

the hours of operation here are ridiculous. 10-430p pacific?? i need to get a job here bc apparently they dont work but 6 1/2hrs a day!! and its when everyone is at work btw. as if this wasnt enough, the day i called was the fri BEFORE memorial day wknd and they were "closed for the holiday" are you friggin kidding??? yea not thanx.

thisguyainthappy 5/25/12 11:40AM

Had a problem with my Pioneer receiver. Couldn't find a setting that I needed on my own. I was routed to the home audio department and the guy there knew exactly what I needed as soon as I described the problem. The hold time before reaching a person was about 20 min. After that, the problem identified and was corrected in a couple minutes.

Anonymous 8/16/11 4:14PM

listen good.... don't buy Pioneer.... listen... one more time... don't BUY Pioneer... no support

disgustedwithpioneer 3/16/11 8:05AM

Pioneer customer service is a joke...but it's not funny

Anonymous 3/4/11 4:28PM

Hmm, tried all combinations of options to speak to a live person & the recording kept saying "welcome to Pioneer Electronics... good bye" and hanging up. Then the phone number simply stopped working (all circuits busy) Guess they're not interested in repeat business.

Anonymous 5/7/10 7:24AM