Nikon

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In few a month ago i send sb 80dx to nikon alta indonesia because sb out put alwasy full power, but part so expensive , we cancel , unfortunately sb 80 became like explosive in every fire. Now i send d 90 to alta blank lcd, but i cancel again, wow all tombol just can adjust iso setting . So wonderfull, and so arogan nikon if we cancel the order, like amatir repairman.

Ametro 5/16/13 7:29PM

Hi Mr. Nikon I Have A Camera That Has The Lens Stuck Out And I Wonder I You Can Help Me Since Its Factory Error It Reads Lens Error It Wont Due Any Thing Please Send Me Every Thing That I Need

GABRIEL GOMEZ 5/1/13 8:51PM

I sent my Nikon Binoculars to the service center as told in the original box in January. Originally told they could not locate the technician working on them. Then I was told they never received them. After two weeks of calls with no results, I had the Post Office track my package. They showed my binoculars were indeed picked up for service by the Nikon service center. Third week of calls still no help from Nikon. I have been passed from person to person having to repeat situation each time. Can someone please help me. It is obvious my binoculars were lost at the Nikon service center. I would just like for them to be replaced. I know they think they can put me off and I will forget about it, but I can't afford to loose these. I am a repeat customer of Nikon products. I have 3 cameras, 3 rifle scopes, and have purchased 3 pairs of binoculars, ALL NIKON.

I am so disappointed in the company right now. I will never recommend their product again.

Anonymous 4/8/13 8:52AM

I purchased a Nikon Coolpix S3300 camera in May. I have sent it to repairs twice for the same problem. It will not charge the battery. The service department sends me back the camera and a new battery, which is nice until the battery drains again and I cannot charge it. So I have invested in a broken item that cannot be repaired and the only answer Nikon can give me is SORRY..........

Anonymous 3/8/13 8:22AM

Aparently this is common in Nikon, people complaining about service. I sent my camera,less than a year of use, to be repaired. Every time I tried to take a picture, it turns off. I sent it and about a month later it came back, clean but having the same problem...Nothing fixed! So I paid postage and it came back doing the same. I called costumer service and a guy named Julio, was so helpful, he told me that his supervisor will be sending me a postage label, so I can send my camera back to be properly repair. Seven days waiting and nothing from his supervisor. And calling to costumer service is painful, last time I was on the phone waiting for a representative for almost an hour. What a shame! Never in my life I will be buying a Nikon. All my friends and family will be knowing about the service that Nikon offers.

Sunshine 12/5/12 12:35PM

My Nikon is only 2 years old and the shutter will not open. I don't have the receipt as the camera was given to me as a gift. I can't send it back. I expect a camera to last more than 2 years. My camera was probably $100 and the service rep made the comment that other people have much more expensive cameras that have broken. I will never buy any Nikon product again.

Anonymous 11/16/12 11:55AM

The people who use the Nikon Coolpix L120 there are chances of photo loss due to many reasons like, accidental shutdown of camera, firmware flash failure, firmware malfunction etc. In such kind of situation how will you restore nikon Coolpix l120 image files? Don't worry you can use the JPEG file recovery software. You can download this software in free demo version and you can recover lost photos from Nikon Coolpix L120.

Disoza_Rex 10/22/12 12:47AM

Here I am again, just got my D80 back, with the problem not fixed. The power switch was messed up during a shutter mirror repair, and I sent it back where it was not known what to fix for almost a week, then they took another week and sent it back with the problem unrepaired. They needed to replace the switch but couldn't be bothered, so they squirted some WD40 on it, didn't even test it, or if they did they were clueless as to how difficult the switch was to move and how it should move. This is absolutely unbelievable from a company like Nikon. The reason we buy this equipment is for the quality of the product and the reputation of the name. I don't think I've ever had such shabby and unprofessional treatment from any other company of this stature. I'm taking this matter to small claims court and I'm going to request that Nikon be ordered to pay for a Canon of similar quality.

Greg 9/25/12 1:11PM

(as I sit here writing this I am approaching 30 minutes on the phone to the call center after 20 minutes on hold) I sent my D80 to get the shutter repaired and the tried to bill me $160 to "clean" the lens, which I had sent with it because I didn't have a cap for the camera body. I had the insight to call the corporate office rather than speak to the dimwits at the 800 number, and someone named Kimberly 631-547-4200 was helpful, and gave me a 25% discount on the actual repair. They shipped it back and the on off and shutter switch was frozen. I got Kimberly to email me an overnight label on 8/31. I sent it back and on 9/10 I got a letter, NOT a phone call or an email, asking what was wrong with the camera. Another call to Kimberly and was promised the repair would be expedited. It wasn't. And, I got emails from Kimberly to which you can't reply, what's up with that? , and when you go onto the website and request to email directly you get a message that you have to have an account, but I already did and was signed it, so I clicked on sign up and entered my user information and went back to the email page and it again told me to sign up first, totally in a circle. I just got off the phone from the toll free number and was told the camera was on a bench somewhere. I have filed suit in small claims court for $900 for lost income, I use this camera for ebay photos

gmf 9/20/12 4:41PM

I sent my MH-24 quick charger in for replacement/repair over a month ago and you people have not sent me anything except the email below. I am not happy about this and I want you to know that I WILL do everything in my power to either be compensated for the work I have lost due to not having a functional camera for my business THAT I PAID $900 for. or get my damn charger in my hands before next week. I am a very DISSATISFIED customer you people have not helped me you just keep telling me "oh well we'll have to email our service department.." NO! over four different NIKON associates have told me that and nothing has been done nobody has contacted me and I keep losing work. I want you people to know that I WILL GO TO COURT i have lawyer I already work close with and have discussed the matter with him and with the BETTER BUSINESS BUREAU so unless my charger is at my door by next week you people will have a hefty lawsuit on your hands that includes lost wages, and compensating me for faulty equipment. The integrity of your product is disgusting and you should all be ashamed. and so you know...I don't bluff.

EmilyJohnna 9/12/12 10:56AM