Motorola customer service

We hope to provide a complete resource for Motorola customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Motorola.

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Cell Phone/Mobile Devices & Bluetooth

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Phone: 866-289-6686

  • How to reach a live person:
    • Press # three times through the prompts
  • Hours of Operation:
    • Mon - Fri: 7am - 10pm CST
      Sat - Sun: 9am - 6pm CST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • TTY Support available at 888-390-6456.

Cordless Phones

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Phone: 800-353-2729

  • How to reach a live person:
    • Speak "English"
      Press # until transferred to a person
  • Hours of Operation:
    • Monday through Friday from 9:00 a.m. to 5:30 p.m.(CST)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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Home & Office

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Phone: 877-466-8646

  • How to reach a live person:
    • Speak "English"
      Press # until transferred to a human
  • Hours of Operation:
    • 7:00 a.m. to 11:00 p.m. (CST)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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iDEN Customer Support

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Phone: 866-770-6136

  • How to reach a live person:
    • This is a direct line to a live person
  • Hours of Operation:
    • Mon-Fri: 8am-8pm ET
  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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Sprint/Nextel Phones

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Phone: 800-453-0920

  • How to reach a live person:
    • Speak "English"
      Press # until transferred to a person
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
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User Reviews

18
Aug

Posted by Nikole


on 8/18/23 at 2:14PM

Your Customer Service Sucks! I Have Waited On The Phone For 3 Hours Yesterday, And 2 Hours Today So Far And Noone I Mean Noone Has Anwsered The Damn Phone!!!! This Is Ridiculous.

06
Feb

Posted by Anonymous


on 2/6/23 at 11:31AM

How about you stupid mother f****** let a mother f***** make a f****** call to you f****** useless c*********** f****** money sucking pieces of s*** instead of f****** giving them the runaround and trying to charge him to answer a f****** question how about that you f****** c**********

18
Oct

Posted by Anonymous


on 10/18/22 at 11:08AM

I am very disappointed that I purchased expensive hearing aids only to find that Motorola phones do not support hearing aid streaming like other androids do.

10
Apr

Posted by patgerald


on 4/10/18 at 2:58PM

I purchased a Bluetooth Moto Boom2 on 3/14/2018 and it has fallen apart it is still under warranty please let me know what I need to do next.

31
Aug

Posted by Anonymous


on 8/31/17 at 6:04AM

Call twice yesterday trying get phone back to sound and call out and their is no Imei number and you help me again reference thank you

View all 97 Motorola customer service reviews »
Customer Service Ratings

Based on 333 votes.

3.4

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Corporate Office

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Customer Service Scoreboard

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Motorola Manuals

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Motorola customer service news
Motorola Solutions: Devin Barreto showcases new APX 8000 P25 radios designed for hazardous locations

Devin Barreto, a product planner at Motorola Solutions, displays the APX 8000H and APX 8000HXE, which are versions of the APX 8000 and APX 8000XE—the company's popular all-band P25 portable radios—that are designed to meet the highest rating of ...

Motorola Solutions: Jennifer Mitchell highlights upcoming location-on-receive capability on ASTRO 25 systems

Jennifer Mitchell, a product manager for Motorola Solutions, explains how the company's new location-on-receive functionality will be able to transmit the location information of all ASTRO 25 users without degrading voice performance on the network ...

Motorola Solutions agrees to multiyear extensions on Airwave, ESN contracts in the UK

United Kingdom (UK) public-safety agencies will be able to use the Airwave TETRA network through at least 2022 and Motorola Solutions-provided broadband services at least through 2024 on the new Emergency Services Network (ESN) system, according ...

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