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We hope to provide a complete resource for Kodak customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Kodak.

Consumer/Digital Products Support Center

Phone:
800-235-6325

How to reach a live person:
Press 1 for English
Press 12
Hold for assistance

Hours of Operation:
9am-Midnight EST

Email:
This information has not been added.
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Customer service link:

Description:
The provided link also includes a link for online chat

Inkjet Support

Phone:
800-421-6699

How to reach a live person:
Press 1
Press 4
Press 0
Press 4

Hours of Operation:
This information has not been added.
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Email:
This information has not been added.
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Customer service link:
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Description:
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  User Comments  
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Dear KODAK,

I have a KODAK Camera manufactured in the year 1910 ( Patent 1910 - 1913). This model, I think is now antique, till today in good condition. I am now want to sale it to any person who is interested or if KODAK Co. Waiting for response from any person including Kodak Company. I will upload photos of the camera if needed. With regards, Debasish Gautam, Kolkata, India, Phone ( India ) Email or Facebook Debasish Gautam

Anonymous 5/8/13 9:20PM

I'm trying to buy a cord to kook mu camera to my pc. All the #'s I've tried don't work. This company is a joke!

lucy 5/1/13 5:55AM

I have the Kodak ESP9 which now also only prints the first page of multiple copies. My Kodak Easy Share program will no longer email. A window states it cannot connect to the Kodak server. What a shame....this was a wonderful company at one time.

Anonymous 4/29/13 9:13PM

I bought a Kodak Pulse photo frame in Nov. 2012 that allows pictures to be sent to it via email. It was for my 93 year old mother's enjoyment. It died in March 2013 after just 4 months of use. It has a 12 month warranty. Kodak's response is a replacement that does not use emailk on a WiFi connection.
This company has really gone downhill.

DBC421 4/15/13 7:23AM

I just brought a wireless printer. Now I find out that it doesn't support airport. Kodak is the only printers that none of their models support airport. They will never get my money again.

Anonymous 4/14/13 2:56PM

They freaking stink. Their products are inferior and a waste of money. My printer that I have only had 6 months is all screwed up. I hate kodak they should be sued.

Anonymous 4/13/13 10:21PM

I have a 15 month old Kodak 2170 and it stopped printing 2 months ago. I bought brand new ink and it still will not print! I am so mad about this. I see that others have had the same problems. I called for help and an Indian person answered, I said never mind due to his THICK accent and he called me back 3 times in two minutes! Why can't we get quality products and service from American companies??? I feel duped!

mskris34 4/8/13 11:47AM

I have a KODAK printer ESP 7250. My average price per copy is now about one dollar each. I just purchased a new cartridge and the first test page did not have green or yellow in the mix. I will never buy or recommend this product to anyone, again.

Anonymous 3/26/13 1:24AM

I am so angry! I cannot believe that I spent 129.00 for this printer. Once the color ink is gone or evaporated if not used, even if there is black ink, it will not print in black and white or even scan so that I can print from my school owned Brother printer. I am just sick! I am a teacher and we all know teachers make very little and this printer that I purchased was for my classroom but it is mine. I use it almost everyday. Since it said that my color was gone, I took it out shook it hoping that it might print in black ink since my black ink is brand new. 10bKL. Oh no, just splattered colored all over my room, but obviously not enough to scan or print with a new black cartridge. Kodak is a fraud! This product was highlighted on Celeb. Apprentice and it doesn't tell you on the box when you buy it that you have to keep both black and color full. The ink may be cheaper, but HP ink goes farther and yes you can print and scan even if the color is empty. YOu just have to keep the color cart. in the printer. Now I find out that they are no longer making these printers! Gee I wonder why!!!! I just wonder where I'm going to buy ink since they have stopped making the printers. YOu call and of course you call INDIA! So much for the good ole American company! I hate this printer and what I think is that Kodak needs to send a case of ink to my school. Several teachers were suckered into buying Kodak instead of HP or Brother. Now we are stuck with printers that only work if your shoving money into the color ink slot. I rarely use the color but it just seems after awhile to evaporate even if I don't use it. The lady from INdia told me today that it is designed to use the black ink and color ink cart. even if you're only printing in black and white. NOw I know why I can shake it and ink goes everywhere, but it sends an error code and tells me to purchase more color ink! I"m livid. I will never buy anything Kodak. They are a sorry company and anyone who buys their products should be warned. I demand something be done. When a company defrauds the consumer then they need to make it right! I will be raiseing hell until somebody listen. I may even write Donald Trump and ask him why he let this sorry company on his show.

ttmutat 2/25/13 3:54PM

I attempted to use the online chat with Kodak and was speaking to "Zaffar M." which I'm sure was in Kansas.... (JOKING) I purchased a Kodak ESP C310 in August for roughly $129 and it is NOW skipping....practically only printing every other strip. I spoke with this Zaffar who stated that according to my info on the box (proof of purchase) that my warranty expired on 7/18/2012....I asked him how this was possible since I purchased the printer in August. He tried to push me to purchase a refurbed printer after I stated I wanted the contact address and phone number for the company as I was going to report them to the BBB and I was going to contact a Consumer Lawyer for faulty product and refusal to replace or repair under the company 1 year warranty. KODAK SUCKS!! DO NOT PURCHASE ANYTHING FROM THEM!

oh2bedawn 2/24/13 7:04PM


View all 60 Kodak customer service reviews, complaints and ratings >>
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  User Rating  
Based on 121 votes
2.9
Customer service rating:
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