Jensen customer service

Find contact information for Jensen customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Jensen customer service news.

Customer Service

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  • How to reach a live person:
    • Press 5 when recording begins
  • Hours of Operation:
    • Mon-Fri: 9am - 5:30 ET
  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Main Company URL:
  • Description:
    • This is the phone number for Audiovox which handles customer care for Jensen

User Reviews

Posted by Willy


I just received a Jensen Model JCR-322 AM/FM Stereo Dual Alarm Clock Radio with CD Player. I tried to set the volume of alarm radio but was not successful. When the alarm goes off the volume is always higher than what I set up. What is the reason you don't let user to set desired alarm volume?? If this issue is unsolvable I have no choice but to return the unit.

Posted by Anonymous


Charging money to troubleshoot my 1 year old rv tv is ridiculous. That sounds like your TVs are not your money maker but instead your fees for troubleshooting your crappy TVs is.

Posted by Anonymous


Hello, I have a Jensen MR-550 AM/FM radio that I enjoy listening to but the telescopic antenna that came with it broke. Do you sell replacement antennas or could you refer me to somebody who does. Please include the correct size. There are many online options but I want to find the right one.

Thank you,

Michael Edwards

Posted by Anonymous


Why do you make products that don't work? Brand new 2015 Mercedes Sprinter with a Jensen VM92726BT will not power up. Fuses are OK.

Posted by Reiki Jan


I was planning on purchasing the Jensen Dual Alarm Clock Radio with Top-Loading CD Player & Large Easy to Read Backlit Display Plus 6ft Aux Cable to Connect Any Ipod, Iphone or Mp3 Digital Audio Player but would like to know if it has a jack for headphones. I went to the Jensen site and called the phone number they gave on the web. It said press 5, no joy. The main menu doesn't give an option that works for me. The site doesn't have email support yet, etc. As far as I am concerned there is no "Jensen customer service and support" so this review addresses the 'lack thereof'. I really need a CD player alarm clock . . . .

Customer Service Ratings

Based on 85 votes.

3.0

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Jensen Manuals
Jensen customer service news

Story about John Kerry lost among headlines

All too often, really important news stories get lost in the headlines of even more important stories. While the focus understandably is on Supreme Court nominee Brett Kavanaugh this week, little notice is being given to the unseemly actions of former ...


Watch EW's Supernatural season 14 premiere Q&A with Jared Padalecki and Jensen Ackles

For Supernatural's season 14 premiere — which saw Sam and company desperately searching for Michael — EW hosted a screening event for subscribers in New York City, during which those in attendance got an early look at the season's first episode.


Anna Aagaard Jensen's A Basic Instinct chairs reinvent "manspreading" for women

Design Academy Eindhoven graduate Anna Aagaard Jensen has designed a series of chairs to challenge social norms and encourage women to claim more space with their bodies. The flesh-coloured chairs in A Basic Instinct are made of fiberglass and ...

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