Electronic Arts customer service

Electronic Arts is a developer and publisher of video games in North America. Also known as EA Sports, the video games produced are mainly sports-oriented titles. Electronic Arts offers chat support and the ability to schedule a call from support personnel. In some areas a direct phone number is provided.

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Customer Support

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Phone: 650-628-7500

  • How to reach a live person:
    • Select your product and then you can talk to a live customer service rep
  • Hours of Operation:
    • Mon-Sat: 9am-9pm CST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

12
Oct

Posted by TredBad


on 10/12/23 at 5:34PM

EA's Customer Service is absolutely horrible! There is no way to get an issue fixed and there is no way to contact a real person to deal with a problem! Your UNSTOPPABLE upgrade to Madden 24 has caused several problems within the Franchise Mode! When going through the rosters of different teams like the 49ers, the Eagles, and the Raiders there are players who have no face or even a space to fill in a face. It is just the team's logo shown. When you go to see the information about this player the entire game FREEZES UP MAKING IT IMPOSSIBLE TO PLAY!!!!!!
Some jerks really messed up the Franchise Mode with this new unnecessary game mode. Everything worked great until UNSTOPPABLE STOPPED EVERYTHING FROM HAPPENING!!!
I ABSOLUTELY HATE HATE HATE EVEN TRYING TO PLAY THIS TERRIBLE FOOTBALL GAME!!!!!!
YOU HAVE RUINED IT FOR ME AND FOR A LOT OF PEOPLE!!!

24
Dec

Posted by Anonymous


on 12/24/18 at 1:32PM

hey over a year ago ive gotten the sims 4 and had my orgin account and everything.. everything was good. then i stopped playing and forgot my orgin acoount i already had my sims on . i made a new orgin account tried to play the game again and it wont work beause i have already used the code. so how do i get that information back or what should i do ??

26
Jun

Posted by Pamela B419


on 6/26/17 at 12:22PM

I have tried 4 times to pay my Pogo bill. I have tried to contact you and get no results! I've been a Pogo holder since 2001 n have never not been able to pay this bill before. Please help me before my renewal is up.

05
Apr

Posted by Owenberry_


on 4/5/17 at 7:42PM

Hey. A little kid took my account that I probably spent around $800 on. Now I can't even go on it and I lost all my players

22
Feb

Posted by Anonymous


on 2/22/17 at 10:44AM

Why can't I play battlefield 1 online right now!?!?

View all 529 Electronic Arts customer service reviews »
Customer Service Ratings

Based on 797 votes.

3.2

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Corporate Office

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Electronic Arts Manuals

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Electronic Arts customer service news
Belgium launches criminal investigation on EA's FIFA loot boxes

The Belgian government has initiated a criminal probe into the lootboxes bundled with Electronic Art's (EA) FIFA game. The government had earlier declared loot boxes to be a form of gambling. However, EA, as the publisher of FIFA, has refused to modify ...

'Madden' Developer EA Sued by Survivor of Deadly Jacksonville Shooting

After a shooting in Jacksonville, Florida, that left two professional gamers competing in the “Madden NFL 19” qualifying tournament last Sunday dead and another 10 people injured, one of the victims filed a lawsuit against game developer Electronic ...

EA SPORTS FIFA 19 custom cover winners announced for MLS, as voted by you

We asked you to vote which of your favorite MLS stars should go on a custom downloadable cover of EA SPORTS FIFA 19 and you delivered. The four winners: Houston Dynamo forward Alberth Elis; Seattle Sounders midfielder Nicolas Lodeiro; Real Salt ...

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