eMachines

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wow this sounds the wal mart of the pc industy in customer service after reading all these comments.

Anonymous 5/10/13 11:17AM

I do not know about the other comments here, but my experience was nothing like theirs. My call was answered in about 10 seconds, and on the phone was Jay. He was very polite, friendly, and very HELPFUL. My pc is 7 yrs. old. I asked Jay about helping me with the hardware, (I.E. RAM problems), he could not , because of it being 7 yrs old. I want to take this time to say, "THANK YOU JAY", for you help. It was a pleasure talking to you. And for whoever reads these comments from the offices in Texas, PLEASE give Jay a RAISE, because he DESERVES one.

Heather 1/29/13 11:09PM

When you need computer support DONT call for help because its a complete RUNAROUND. Buy a new computer instead....just make absolutely sure that its name isnt E-MACHINES

Anonymous 1/14/13 1:00PM

Have called two days in a row and been put on hold. First time 2 hours and then disconnected when they picked up. Second time 2 and a half hours before I finally hung up. Took my credit card instantly.

Anonymous 1/10/13 4:56AM

Absolutely no customer support. Can't reach acontact number at all.

tquarl 12/26/12 5:17PM

Pathetic, they offered no help and just wanted me to buy another windows license after replacing a motherboard with an OEM part. Insanity

dboyer 11/9/12 10:52AM

My emachine is working, but somehow the

titles got removed.!--- i.e. the Personal Names on my CONTCTS got erased. The individual contacts are still there, but without the names!. Can someone help this computer illiterate old lady get the names returned to their correxct contact boxes?

Thank you for your help.

? 10/26/12 10:12AM

this is the worst service i have seen. i have a brand new computer and it has no start up disc. i can't even talk to a person. i will probablly sell this piece of junk. faye by the way i answer my calls.

a something 10/15/12 2:48PM

This is the sorriest response I have ever gotten anywhere for any reason. I will be returning my new computer.

Anonymous 10/10/12 12:53PM

Does anyone know of a phone # that will actually get me in touch with a customer service representative?

DerekM 9/19/12 12:03PM