McAfee

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I've had McAfee for a year. Couldn't really tell how well of a job it was doing. Yesterday, my computer was completely spammed so I needed to purchse $200 worth of other internet security. When this new security began scanning my computer it found 71 VIRUSES. That is ridiculous!!! Now my new security cannot be fully installed until McAfee is uninstalled. Called before and they said they were e mailing me. e mail is instant and I have not yet recieved any. I've now called back and been on hold for 10 minutes and doesn't seem to be getting anywhere. I NEED INTERNET I NEED TO UNINSTALL MCAFEE!!

Anonymous 9/29/09 5:11PM

i purchased total protection 2009 and ive been calling mcafee for 3 days with no response put on hold for hours and never getting any help , this is terrible !! im hold right now and cant get tech support im about to return this product time is money nd i feel cheated out of both time and money =/ i like mcafee but the custumer service is terrible

larock 9/18/09 7:35AM

I will now go back to my internet supplier and have them reset my 'thingies'. This company has overrun my computer. I bought this computer from Office Depot and I am constantly fighting and erasing the 'free' software. McAfee - STOP TAKING OVER MY COMPUTER - this is not what I paid for. I can no longer afford another computer, but I do have time to constantly badger your answering service. I also have time to contact the BBB. This is the only way I can get on line....I agree....what have I accepted??? The devil is in the pudding.

Anonymous 8/11/09 9:53PM

My computer had a virus and so I purchased a virus removal service from Mcfee, was on hold for 60 additional minute before I was connected and then they could not fix the problem because the virus had disabled the internet piece. That was explained at the beginning so the service should not have been sold. I wasted over 1 1/2 hours of my time. I have had issues since purchase of the virus protection. No support! Very frustrating!

disappointed in MN 8/10/09 1:22PM

the absolute worse if you looking to buy anti-virus software go elsewhere!! these guys are a complete joke with thier three ring circus of transfers and (please pay more) its amazing thier aloud to do business like this!

Anonymous 8/10/09 12:19PM

Last year, a McAfee salesman tried to sell me a multi-year subscription. It took me 45 minutes on the phone with him to convince him I only wanted one year. I almost hung up, but he finally "gave in" and "LET" me buy one year. Four months ago, the computer got a virus. I took it to a tech who scrubbed the computer and put FREE virus protection on it-NO MORE PROBLEMS! Today, my bank statement showed a $59.99 charge from McAfee. I called the number listed here and they said my money will be refunded in 5 days and gave me a confirmation number. Thank you to whoever supplied this information. It was a big help. Hope to see my money soon!

K 7/3/09 11:03AM

your tech support sucks. they keep on transferring customers to other tech support.
support for Mcafee is terrible..

fu*k mcafee 6/28/09 6:05AM

I called McAfee today. The tech support is too bad!!! I even can't find a real tech support

HATE 6/19/09 12:34PM

I can not believe that McAfee has such a terrible customer service. Infact their customer service does not even exist. I have tried for days to write an email to them without any luck. The emails will either not go out because of some error that they have found or they transfer me to another site. I bought new McAfee software for 2009 and installed it on 6/5/09. They did not recognize my installation and therefor keep sending me messages that my software will expire 6/24/09. There is nothing I can do so I guess I will have to buy another companies antivirus software. I am totally done with McAfee. Don't buy it, don't install it..bad!

Concerned Customer 6/9/09 4:55PM

Horrible Customer Service - hard to understand, and then require additional $ to get the product to work that I already paid for. I refuse to pay, so my protection is not enabled. I will not renew - BAD! Stay Away!

Anonymous 5/29/09 8:57AM