Scottrade

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a quick note to commend to you mr jeff evans, district manager working in southern california.
mr. evans was patient, cooperative, proactive and courteous in dealing with an unusual problem that occurred with my account.
neither overbearing nor obsequious, mr evans employed an approach more or less that was
"what is the problem and how can we fix it for all involved?"
strongly advise that you keep your attention on mr evans as these are attributes too seldom found in the workplace today.

48561740 2/15/10 5:17AM

Entered zip code but the branch wouldn't take the call. It was about 11:50 am.

I pressed 1 after being prompted by a recording to get patched to the national support line and I got a representative to answer the phone a lot faster.

Pretty mild rating for customer calls.

Anonymous 8/25/09 9:57AM