Posted by Latrice
You guys are charging 81.00 off my bank card and no one can find the reason why.
Boost Mobile customer service
Boost Mobile is a wireless phone provider in the United States and Australia. The US Company is owned by Sprint. Boost Mobile's target demographic are millennials and teens. Boost Mobile offers a lengthy FAQ page as well as phone support. Hours of support are limited by weekday and weekend.
- How to reach a live person:
- Wait for the message to go to English
Press 5
Press 2
Press 4
Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
Press 0
Press 2
- Wait for the message to go to English
- Hours of Operation:
- 4am PST – 11pm PST
7 days a week
- 4am PST – 11pm PST
- Email:
- Customer service link:
- Main Company URL:
- Description:
- Alternate instructions for reaching a person:
Wait until the menu goes to english and then press 8 and then 8 again
- Alternate instructions for reaching a person:
- How to reach a live person:
- Direct number to a live customer service agent
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- How to reach a live person:
- Press 5
Press 2
Press 4
Press 0
- Press 5
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
User Reviews
15
Mar
24
Feb
Posted by Kenneth
I have been boost customer for over 10 years. Your service has been gradually deteriorating over the last 2 years. I want to change to a new phone. Which I have. I have tried to call your service line 4z now and I either wait in the line for at least 45 minutes or you do not answer. Not answering your customer service line should be unacceptable to you as a company but evidently your company does not care. YOUR SERVICE IS ABSOLUTELY TERRIBLE!!
30
Dec
07
May
Posted by Mary
Mobile support sucks among Deaf Customers. They don't return phone calls in an accessible manner and Boost calls our cell phones that we can't answer because we're not deaf. They need to somehow train these folks and add selections like IPRelay, Video Relay, TTY, texting only selections when asking us to pick a method of return contact. Meanwhile, we don't get the same service as hearing folks. The phone assistant kept getting angry and annoyed. They need to hire people who are calm and patient because dealing with deaf people online is no piece of cake. The call is time-consuming and slow, unfortunately.
26
Aug
Posted by Tricia
I would like to know how am I suppose to enjoy your service when I am now paying my bill for the first time after switching and my line is saying service suspended!!! I can't even make a call to my daughter. I keep More money and they keep saying negative balance it went from 000 balance then it went to saying -2.00
Then when to -4.00 the more I add, the service still won't come on and this is my first time please don't let me regret this because this phone is for my daughter and today is her birthday the phone won't work