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To AT&T service rep. who assisted my with go -phone. Have a great week sincerely thank you AT&T
Tyrone 12/9/13 2:09PM
terrible service. tried to set up my new fon, spent 45 minutes and agent was not able to do this or answer simple questions. constantly repeated herself, sayin, dont worry etc and it will only take a minute
Anonymous 11/9/13 8:23AM
Hello my name is Paweł and I would like ask about small problem.I use phone in Polish provider.I wad in Omaha also in Dallas in US but my cell not worked correct.When I called I heard voice mail who said me My call outgoing is forbidden And I have to call to 611 message MA84359.But when I call to 611 they did not know what is this.
I could send text message(SMS) and received back but I could not call .
Please give me some advice what was that problem.
My provider In Poland is www.orange.pl
My cell has access to roam.I use manually set different providers.I saw
name providers which block my speak " Cingular". I'd text message .But what
is message MA84359 nobody know it .I ask in 611 in US but this people do
Paweł from Poland.
Paweł 10/24/13 12:36PM
Excellant service. Could not expect better any where. They took care of my needs and then took care of things I didn't even have knowledge of. Love this service will never change. 5stars
Ladiblue 10/14/13 12:29PM
AT&T employee Jeremy Morrisson Lafayette
Would like to forward our deepest thanks and appreciations, for the services rendered to us on the 4th of October 2013.
We have been into the ATT shop Lafayette, on several occasions and had to leave unfortunately ”Empty handed”, due to the lack of knowledge of your colleagues !
Your presentation of available services rendered by AT&T, where very professionally put forward and which suited our precise needs.
We appreciated as well, your ”Sales personality”, although a true sales man, but not aggressive or pushy, but cordial, straightforward and to the point.
Thanks again, and keep up your good work.
Yours Sincerely, Sven Y Forsgren Sweden
Anonymous 10/5/13 7:58AM
AT&T is not willing to help anyone with help on cell phone problems, I called AT&T about my Samsung galaxy S2 Skyrocket, the battery was telling me it was getting to hot and would not charge, so I bought a new battery and had the same problem and since my phone is out of warranty I was told I could by the same phone for 199.99 and they would ship it to me but my upgrade is due in a month and a half and they would not budge, the only thing they would do was allow me to pay 299.99 for the new phone I would like but I think I will go to a new carrier.
Not Happy Customer 9/30/13 5:22PM
Brand new customer and worse customer service I have seen between all of the top cell phone carriers. Purchased the new Nokia Lumia 1020 had high hopes for phone and company. First bill was quoted 50 dollars less than what the bill was actually priced out as. Call customer service and asked about options and was told I could make the difference I could not pay on the next billing cycle. Wake up the next morning and phone service was discontinued. Call and speak a manager and she did not know what was going on because customer service had not documented everything and tells me you can pay 250 total or cancel your subscription. WHERE THE HELL DID 250 COME FROM. She tells me now my phone bill monthly will be 170 for one line with the minimum 400 minutes 3gb and unlimited text. This is by far the worst phone company I have been with and will be disconnecting my phone service permanently.
Everyday Person 9/28/13 12:34PM
My husband's iphone locked up. Do you understand, can not get anything to work. He goes to the AT&T store to get help, well guess what the new iphone 5 is on sale now and no one can help him with his phone. The store is full of people waiting to buy the new "IPHONE 5" and you're not interested in helping someone who needs help you just want to sell a new phone which will be obsolete next year.
Anonymous 9/20/13 9:16AM
your customer service contact services is horrible. i have been trying for 30 mins. to get a # for customer service off the website
Anonymous 9/9/13 12:17PM
T whom it may concern , For 4 years I have been paying AT&T 5.00 a month just to take my cash money to pay my phone bill , then a good while back I read on here that AT&T was charging a one dollar service fee to pay cash in their office, so I thought why does everyone else pay one dollar and I have been paying 5 dollars a month for 4 years, I live on a fixed Income , so the way I see it the people in Sulphur Springs Tx. are getting ripped off and I think AT&T should have to pay them back everything we have paid in minus the one dollar service charge ........
Ask: Dags att skärpa straffen
Hon vill inrätta ett nationellt IT-brottscenter hos polisen och en help-desk dit poliser som får in anmälningar om IT-brott kan vända sig och snabbt få experthjälp. - Här måste vi göra mer. Värsta exemplet är när ungdomar hängs ut på nätet. Mobbning ... AT&T Launches EverThere, Portable Peace Of Mind, In The Home Or On The Go
This personal emergency response system (PERS) in one simple, mobile solution is durable, lightweight, easy to setup and has a rechargeable battery. The device is hands-free and allows two-way voice communication with the call center for fast assistance. ATT pide a empresas y cooperativas mejorar y masificar Internet en Bolivia
Se evalúa y da respuesta a los reclamos de internet los mismos que se reciben a través el call center, éstos podrían incrementarse con el apoyo de una mayor difusión del proceso de denuncias. LT: Se está construyendo una agenda digital 2013-2018 ...