NVIDIA customer service

Quickly locate NVIDIA technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the NVIDIA page at any time.

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Technical Support

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Phone: 408-486-2000

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  • Hours of Operation:
    • Mon-Fri: 8am - 6pm
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User Reviews

12
Nov

Posted by Gamer1057


on 11/12/15 at 10:38AM

There customer service doesn't exist. Check out Geforce Forums and Many, MANY people are having trouble with there GPU drivers. No matter how old or new they are. My GPU the 860m 2gb Is suffering from the latest Nvidia drivers 358.91 only driver that works and doesn't damage your system seems to be 355.98. That's 3 new drivers in 4 months that don't work. REFUSE TO WORK. Not to Mention they never reply to people in need of desperate help. Some have there displays burnt out. For some their PC won't even boot. All thanks to Nvidia nt giving a damn about their customers. It's extremely frustrating a billion dollar company can get away with this.

05
Nov

Posted by Anonymous


on 11/5/15 at 10:52PM

Here's my experience with the NVIDIA customer service. For returning nvidia tablet after the recall which got defected. The problem was it won't turn on. They all told me to ship the defected so we can give you a replacement tablet. I told them i don't have UPS box anymore and don't know what is the shipping address. "3 different emails and days, 1 email each day" kept asking them where can i ship it to? I decided to ship the tablet from tablet box address and i gave them the link to product. After the product was delivered about week and a half. Now they gave a RMA request to return their product which i can't anymore. Its now consider lost

05
Nov

Posted by Telboy


on 11/5/15 at 9:49AM

Please can anybody confirm if the bullets or blades offer is valid in Malta because I bought a gtx 980 graphic card and according to nvidia I should get a free game and the outlet I bought the graphic card are saying this offer is not valid in Malta

06
Feb

Posted by Anonymous


on 2/6/15 at 5:59PM

Oversea's customer service was rude and impatient, often not to appear what they were doing.Only keeping calm and being very very patient sorta works. You must have an iron will

17
Dec

Posted by Sean


on 12/17/13 at 8:51AM

Reached the support instantly. These guys are much better than the other companies that provide tech support.

View all 33 NVIDIA customer service reviews »
Customer Service Ratings

Based on 83 votes.

2.6

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NVIDIA customer service news
Nvidia Introduces New Graphics Cards as Competition Heats Up

Nvidia CEO Jensen Huang isn't making video gamers wait long for super-fast graphics cards built on the company's new Turing chip design. On Monday, just a week after Huang announced the Turing design for new corporate server products, the CEO had ...

Alienware Announces Upgraded Gaming Desktops With Nvidia RTX GPUs

Alienware is wasting no time with Nvidia's hot new RTX GPUs. Nvidia just finished announcing its new line of RTX GPUs, which come with the new ray tracing capabilities and lots of other tech to enable huge upgrades in performance. And Alienware just ...

NTT Adopting NVIDIA AI Platform to Power Company-Wide Artificial Intelligence Initiative

Corevo is focused on four broad AI capabilities, including “Agent AI” focused on natural language processing and chat for call center and geriatric monitoring; “Ambient AI” focused on big data analytics for traffic analysis and control; “Heart-Touching ...

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