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Dish Network

www.dishnetwork.com
Contact information related to Dish Network customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for Dish Network with your favorite sites.

Customer Service

Phone:
888-284-7116

How to reach a live person:
Press 1 at first menu

Then keep pressing 0 until transferred. Took me 4 times.

Hours of Operation:
24/7

Email:
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Customer service link:

Description:
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  User Comments  
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Why don't you or when will you offer Showtime Anytime To Go like 5 of your competitors do?

Homeland is certainly a popular series, but the 2nd season is only available from their library. Considering my monthly fee, I think it should be available to me for an additional charge.

Anonymous 5/23/13 1:11PM

when dish rates go up we call to ask whyz,and i got told the last 2 times well its only 5.00 only 5.00.well u could only 5.00 people into turning off dish or down grading.i am disabled now and a set income maybe u need to work on a package for thr retired, and disablbed let dish tv be the 1st to show they care about more than a very big bottom number ,14,000,000 customers at about $100.00 a month im sure u can come up with a package for older and disabled families thanks

Anonymous 5/22/13 7:01AM

Free Hopper; that's a joke. Let me tell you about this promotion. When the DISH installer comes to your home he installs the Hopper & Joeys free for 90 day period. After 90 day period a $7 fee is added to your monthly bill for each device. I asked that Hopper & Joeys be removed & replaced with HD receiver but DISH wants $100 for receivers & $95 for installation. FREE?

As you can see DISH like other such companies do everything possible to screw the customer.

GA Customer 5/22/13 5:54AM

Horrible, horrible service!!! Everyday, and I repeat everyday we loose complete service-no picture-from ten minutes to a couple of hours. In perfect weather to poor weather, it does not matter. This has been taking place for months. This does include the HD loss, loosing HD is just normal for this company. Do Not buy into this service.

jack 5/14/13 8:16PM

I truly hope that you have recognized the excellent and professional "care" that your employee, Daria Vinson OPF4S, offers to your customers.
My husband is bedridden because of an injury and wouldn't you know, the TV in the master bedroom had problems. We called Dish Network and was "blessed" to have had Daria's help. I am NOT electronically inclined, but she was VERY patient in helping me through the process necessary to get the TV up and running!
We NEED MORE service people with Daria's
expertise, patience and most of all, CARING to help the customer!!!!10 STAR Employee!!

Trudy Valdez 4/27/13 7:52PM

Get this! This has got to take the cake. Husband purchased new HD tv. We are dish customers and have two other HD tv's in the home. Installer hooks up new TV to cable mode. Leaves thinking that we arent going to notice we aren't getting our HD picture. Are you kidding Me? He will be back this week and if they think we will pay again for a service call then hell can freeze over.

JOJO 4/25/13 4:45AM

What a bunch of garbage. Stayed for 3 years, service always problematic which they blame on trees, weather, satelite's and acts of god. When you want to leave, they hit you with fees to return the boxes and yet leave 2 expensive dishes on the roof and refuse to remove them. And yet the persist in calling to get the business back, whilst blissfully ignoring the reasons you left initially.

srmb157 4/17/13 9:40AM

We have been with Dish for just over a year and we tried to get Customer service to change our billing date and were told due to a software issue they cannot change the date. We then asked when our termination date was and were told November of this year and if we disconnected the fee is $127 they did offered a $5 credit to our account per month so we will not disconnect we advised no we will just disconnect when the contrast was us. We were then transferred to a supervisor and were told that no they cannot change the billing date and we told them again we would disconnect in November when our contract was up and then were told you were given the incorrect information and that our contract is not up until March of 2014, we coppied and pasted the chat log to show him this and still were told that incorrect and if you choose to disconnect the fee is $227. We have paid our bill on time since day one all we wanted was to change a billing date I dont know why other companies will do this for you but this one will not we will be disconnecting when the contract is up.

Disappointed 4/11/13 8:52AM

DN will loose our business at the end of this contract in 7 months. I have never seen so much shady low down tactics to squeeze money out of people. DN tacks on $5 to the bill for what we have no idea still. They switch and remove channels all the time. You never know what channels you'll have day to day. If you value your sanity stay away from DN.

Anonymous 4/9/13 8:03PM

Just called technical support and got the nicest young lady who helped me solve my problem in less than 5 minutes. She was great!

Anonymous 4/4/13 6:36PM


View all 862 Dish Network customer service reviews, complaints and ratings >>
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  User Rating  
Based on 369 votes
2.6
Customer service rating:
Dish Network
  Toolbox  
  Videos  
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Customer on the line with two Dish Networks customer service reps trying to explain his bill to him. At one point they tell him, "The reason why you don't have HD is because it is enabled."


A Dish Network and CenturyLink customer details how he was ripped off by the two companies.
  Company News  

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