Posted by Parker Mary Ann
Customer Service representative was very difficult to understand. I'm not even sure what really took place. Her name was Joyce. She was very pleaaant but not what I expect for the amount of money my two vehicles cost me.
XM Radio customer service
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User Reviews
23
Dec
15
Aug
Posted by Irritated
I bought my mom and dad a system that was XM back in 2008. Then Sirius bought out XM they continued to be loyal customers. My dad passed away my mom kept the system her system went down. She called Sirius they said she was available for an upgrade and no charge. They sent her a home system but she did not have access 2 a South window. She calls to try to get a mobile unit. The woman that she could not hardly understand cancelled her account then tried to charge her to set up a new account. Plus she wanted to charge 4 activating and the unit all together it was over $100. Which she would not pay which I don't blame her. I I'm just so disappointed that you all had a loyal 8 year customer leave because of greed. There was not going to be any charges when they first send out the unit that would not work for her. Also the woman was telling her that the unit that we originally had was a generic and was not XM unit because it was bought at Walmart. It had XM on the unit it had XM on the screen I did not say Walmart it said XM. I am also a Sirius XM customer that and seriously considering cancelling my own service.
05
Jul
Posted by Anonymous
I have factory sirius radio on my 2012 Toyota Sienna Van. The signal went out about a week ago. I have called 4 times since it went out. I had the radio checked at the Toyota Dealership. My radio is fine. The sirius radio is the problem. What can I do if the signal does not happen after 4 tries? I really really enjoy sirius radio and want to get it again. What else can I do? Anne Burke
16
May
Posted by Anonymous
This morning 5/16, at 8:30, while listening to Mike Shannon on Heart and Soul, he referred to Donald Trump as an "Orange Oangutan." How reckless and unprofessional this is.Then he made reference to a comedian whom he claims also said this and then he laughed. I do not support Mr Trump or his beliefs and also why I deleted Heart and Soul from my Favorites list. Each of us can and, I feel, is obligated to tackle hate, bigotry, and discriminatory statements and actions as they occur any way we can.