Sirius

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I'm can't under stand how you stay in buisness as your customer service is horrible. I paid for 3 years and transfered it to another vehicle. It transfered I had free service to the new car. Then you cut off the service in November when I had 2 years remaning. Then you cut the service off to the other vehicle which I was paying annually because you didn't get a credit card or debit card too. You didn't because you changed the amount by one cent and kept drawing money out of my account. I had to close the account to keep you from steeling money from me for a radio I didn't have.
I'm sicking the Missouri attourney general on you in 10 calender days not buisness. SO that is 5-29-2013 Love the Radio but you are bunch of un ethical buisness people.

? 5/20/13 7:38AM

I called three times to subscribe to Internet access also. Each time I was placed on hold for 15 mins or longer likely since I just hung up. Not sure why this is such a difficult thing. You would think this would be easy to take care of and they would want the business.

Anonymous 5/16/13 6:43AM

Sirius xm overcharged payments to my account without my permission for 6mths of service... ripoffs!!!!!! Im cancelling today.

SCOTOROLA 5/12/13 7:56AM

your customer service really sucks. I have called 6 times to take care of an issued. four of the times I was disconnected. no one wants to understand the problem.

bjflanders 5/8/13 10:52AM

Management organization = poor
The wizard of OZ
The man behind the curtain
They fequently change their phone numbers,
mixed policy enforcement & no pricing consistency.

average joe 5/2/13 6:27PM

Just had the worst experience with Sirius. Called 4 different times, terrible english,ended up cancelling my subscription, been a customer for 5 years. Does anyone have a number for them where you can talk to an american, or the best time of day to call when they switch over to America. Thank you.

Anonymous 4/26/13 9:07AM

Poor programming, too many commercials (on talk/news channels). Impossible to cancel - very time consuming on the phone.

Jersey Listener 4/23/13 4:04PM

Awful service. I've spent almost two hours on the phone and still don't have my service restored. One guy talked down to means was rude. The last supervisor I spoke to hung up on me.
I asked for a service representative in the United States. When I called the number I was in Manilla, still with someone reading from a script and didn't know what to do. Repeating what they say is their way of dealing. Their English language skills are very limited.

Ndanz 4/10/13 8:43PM

I purchase new truck that came with one year free subscription. I traded a truck that had 6 months left before renew, wish should have giving me a year and half before renew right. However, when I transfer my old subscription to my new truck the guy made a mistake and offered me a free subscription to internet radio. A year goes by a get a invoice in the mail, I call sirius to see what happen to my 6 months that was left and the told me sirius use my credit for internet radio then the guy started to argue with me I ask to speak to a supervisor the guy told me there was no supervisor there and continue to argue with me and hung up on me. I call and the next person started to argue with me.

mm 4/9/13 1:45PM

Has been a complete nightmare dealing with these people. Somehow they got my account mixed up with someone else and keep saying I requested a transfer --- I didn't. Have been on calls 3 times, chat rooms twice all for long periods of time (at least 45 min. each). Each time, they get my radio back on and then within a few days I go thru the same thing again. Extremely frustrating and definitely the very worst customer service I've ever experienced.

Anonymous 4/7/13 10:50AM