Posted by Tabitha
Very poor customer service. Buy a $2000+ kitchen appliance package and receive a massive dented range. Sure it's within 30 days and it can be returned. ONLY returned...you then wait for a refund to process then you can purchase a new one. God forbid they swap it and just bring the replacement when they come for pick up. I wasn't home when it was delivered, so my dad had them put it in another room until I was ready to install. I guess lesson learned, always open your brand new $600 range and don't trust Lowes to take care of you as their customer