What number do you need?
  About Us | Contact Us | Videos | Thanks  
 

Follow ContactHelp.com on Twitter
We hope to provide a complete resource for eBay customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for eBay.

Customer Service

Phone:
866-877-3229

How to reach a live person:
Press 2 and then enter your pin. If you don't have a pin, just press "#"

Hours of Operation:
Mon-Fri: 5am-10pm PST
Sat-Sun: 6am-6pm PST

Email:
This information has not been added.
Click here to update this department.

Customer service link:

Description:
866-540-3229 and 877-322-9081 are alternate numbers

You can use the "Customer service link" above for live eBay support chat

eBay Incorporated

Phone:
408-376-7400

How to reach a live person:
This information has not been added.
Click here to update this department.

Hours of Operation:
This information has not been added.
Click here to update this department.

Email:
This information has not been added.
Click here to update this department.

Customer service link:
This information has not been added.
Click here to update this department.

Description:
This information has not been added.
Click here to update this department.
  User Comments  
Click here to add a comment for this listing.

I sold a Monster High Doll when the buyer receivedmthe doll she said to her horrir it was broken. I have an expert examining photos photos of both dolls as I know this person switched dolls. They pulled the entire card board out and swapped it, not even trying to make it look the same. I am going to go through the proper channels with Enay. They held up my money in paypal like I was e bad guy. This is BS. Buyers Protection....it is the sellers they are taking the money from what about out protection.

Bearhollaringwoman 6/18/13 7:04AM

If you try to access Help on Ebay, it sends you in circles of information that is usually not what you needed to know anyway. If you 're lucky, it finally provides a phone number to call. After going thru the long automated process, you may actually get an agent. On this date, agent was polite, but unable to help me know how to comply with photo standards. C'mon Ebay. Don't forget your roots ! If your sellers fail; you lose income and so does Paypal. Ebay is straying too far from its inception and may be headed for huge failure !

asdf 6/15/13 4:40PM

I cracked my ipod that I bought from ebay. If I want to replace my screen how much is it going to cost?

Anonymous 6/13/13 2:32PM

Buyers beware!!! You cannot trust eBay nor PayPal. I bought cultural pearls from eBay and the seller did not sent the pearls. When I contacted eBay they would not assist me and PayPal would not assist me nor provide the name of the seller in Hong Kong who picked up the money. I went to the police and they said eBay is responsible but they did nothing. The store that sold me the pearls kept sending me emails telling me that the item was not in stock and they were waiting for it. After the time elapsed, (the rules by eBay) the pearl store never responded to my emails again.
I lost $600.00 which should be a warning to any buyer. Do not count on eBay or PayPal to assist you. Good Luck!

Annerose 6/12/13 5:28PM

Buyer protection is a joke Has never ever been honor'd,ebay also aids abett's abuseive corrupted sellers is cheeting the buyers,ebay use's ilegal Gumbler Viris on their email's to us to stop us from printing out the email's.I recieving abuseive Harrassing email's from seller wildcats,ebay trying to protect him & all buyers/their meal ticket's. sincerely

360.rickyd 6/1/13 5:54PM

buyer protection is not good. I recived a bad quality product , not as decribed. You are forced to settle with the seller. seller will only refund me if I change the negative feedback which I didnt agree. Next thing, they want me to pay shipping charges internationally to ship it to china for the product I bought.does not make sense to pay for shipping.

Anonymous 5/29/13 6:24PM

I didn't mean to buy something and I "committed" to buy it and I don't know what to do! I locked my account because I got so scared.

hey 4/28/13 9:56PM

I have been bidding for used iphones from three days, after entering the bid amount in second step the amount is not being confirmed and bid is not being done.. It is given that a technical problem has occured. We are disappointed with your service

Charan421 4/28/13 12:09PM

Where is my money is? I'm nice customer of yours. What's going on this issue?

See correspondence w/sellar.



To:




1947 characters left

-skiuchi





Dear skiuchi,



i will set my alarm to call them after work

I did my part but Its paypal or eBay problim and I will be glad helping you



- mr.mojo304

Anonymous 3/21/13 11:36AM

To Whom It May Concern:

My James Lee /jlee3503
I ordered a (SP Silver plated evil eye good luck
Turquoise charm (Pendant Necklace) on 02/22/13.
I have not received it yet.

Have I've been SCAMED!

Sincerely,
J. Lee

Anonymous 3/6/13 8:20AM


View all 404 eBay customer service reviews, complaints and ratings >>
  Get Help Online  
Have a eBay question? Get immediate support for eBay from HelpOwl.com.

Receive immediate support for eBay at HelpOwl.com

  Corporate Office  
Locate the eBay corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

eBay corporate office headquarters information at CorproateOfficeOwl.com

  Scoreboard Ratings  
See detailed eBay customer service rankings, employee comments and much more from our sister site.

Find detailed eBay customer service ratings at CustomerServiceScoreboard.com

  Company Reviews  
View thousands of eBay user reviews and customer ratings available at ReviewOwl.com.

eBay reviews and ratings at ReviewOwl.com

  User Rating  
Based on 664 votes
1.9
Customer service rating:
eBay
  Toolbox  
  Videos  
All video content powered by YouTube.


An angry eBay seller chronicles his experience calling eBay and their lack of help.
  Company News  

eBay öffnet Logistik-Netzwerk von GSI für Magento-Händler
Infolge der neuen Kooperation können nun Magento-Händler die Dienstleistungen von GSI leichter in Anspruch nehmen und deren Logistik-Netzwerk und Call-Center in ihren eigenen Service mit einbauen. Bisher hatte eBay Auftragsabwicklungen nur in ...
eBay Change Renders Longtail Searches Useless
I placed a call to eBay customer service, as usual, the CSA I spoke with has no information available to them regarding this change to limit information entered into the search box, and after explaining the stupidity of eBays double barrel search ...
First Franchise Network Ever Sold On eBay
The winning bidders will receive a turnkey franchise license, ecommerce website, marketing program, product fulfillment, customer service platform, cutting edge technology, training seminar and a national convention. With the City Tee Shirt Company you ...
  Listing Appears In  

Home | About Us | Contact Us | News | Blog | Add Listing | Privacy
Copyright © 2007 - 2013, ContactHelp.com. All rights reserved.