eBay

Click here to add a comment for this listing.

They are one of fraud site, stealing money from customers, with ZERO ethics and principles of running business. Soon they will close their business.

AY 9/2/10 11:55AM

It's a customer service from hell! I waited bout 35 minutes to talk to a person to be referred back to their stupid website. A monkey could have done a better job! I got scamed by a so called "ebay shop" and was told that they are not part of ebay...... wtf?? They got so big that they think they are untouchable but craigslist will kill'em like facebook killed myspace just wait and watch!

sugaboo 9/1/10 7:34PM

On line is a waste of time!!!I called the 800 number and put on hold for simple issue for ever

Anonymous 9/1/10 3:59PM

22 minutes is tooooooo long to wait so I just hung up. I don't know if I'll stay with you. All I wanted to know is how do I get Netscape from blocking my bids or ebay communication. I don't even know how nescape got on my computer.

caboosebn 9/1/10 9:28AM

Thanks for this site. I got ahold of eBay customer service in about 10 minutes. Unfortunately the eBay buyer who claimed they did not get the item I sent them through email (an iTunes gift card code) filed the claim through PayPal and now I am on hold with them... sigh.

redheadcutee 8/31/10 7:04PM

I feel as though eBay make it difficult to speak with a live person on the "customer Service" line to get a simple answer to a simple question. They have the customer jump through a bunch in the hopes, "press this number", "enter this code" that the customer will become so frustrated they just give up. So in a couple of words...IT SUCKS!

asiadolly7 8/31/10 2:47PM

Here's my nightmare. Hope yours is not as bad.

Owing to product misrepresentation, FOUR times I tried to effect bid cancellation for active listing using their automated system -- FOUR times it responded by REFUSING identical and FLAWLESS input. Attempts at direct phone contact even more pathetic: there exists -- in wholesale contrast to instructions published -- NO “live support” at 1 P.M. 08-31-10 and only a ceaseless maze of ineffectual recordings on using any available toll free number/s, which incidentally required retrieving from a Google data query to find one that worked!! The Taliban could not set it up any better: this experience has cost me in excess of two and a half hours -- congrats eBums on the customer relations!!!

Summation:
-- "Contact Us" page is endless loop which does nothing but return the customer to the original question!
-- Exhausing ALL other options, I resort to a a Google data query hoping to retrieve a working phone number.
-- CONTRARY to instructions published for contact #'s stated on THEIR website, there is NO "Live Support Button" option, NO redirect to a service representatnive and NO other form of phone contact published on their website!

Time laspse from final attempt on finding a working number for telephone contact to hearing a live voice? In excess of fifteen minutes air time, lost calls AND lost business! Screw eBay!

Worthington 8/31/10 1:13PM

I had to laugh at the person claiming to be "eBay customer service" below - suggesting pushing "contact us" on the site - HELLO! IT DOESN'T WORK. That just puts you on a never ending automated FAQ search tool - no way to contact anyone. That's why we're all searching for sites like this online to try to figure out some way - any way - to actually get customer service from eBay. They are pathetic.

Anonymous 8/30/10 5:57PM

Thank you for starting this page! I spent almost an hour waiting on ebays live chat. I was getting so frustrated. Thank goodness i stumbled across this page.

There was a long wait (over 30min) on the phone with ebay, but they answered my questions and issued me a refund promptly.

The customer support I'd rate as good, but contacting them seems to be the problem.

FLhazel 8/29/10 12:10PM

This site was amazing. I was beginning to get soo frusterated and ready to pull my hair out because I couldnt find a contact link to contact ebay. You would think for as big as a company they are and how many people they cater to that they would have an easy link for proper customer service techniques. Well, I just want to say thank you to this website because without it I would never have been able to contact a human being on the telephone.

Megan2355 8/28/10 11:27AM