Windows Live

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Worked fine for me Thanks!

Anonymous 5/2/13 2:05PM

COMPLETE BULL. I just downloaded a 60$ game and must use windows live, I locked myself out and now I have to wait almost a week according to the rude douchebags that took 45 minutes to call.

A pissed off customer 2/2/13 12:21PM

This has to be the most worthless help line i've ever dealt with. I've beent rying for a week to get back into my email. I finally called to get person to person help and was informed that there is no email support by phone. so if you are having problems with your email account...you have to email the support team. THIS IS THE MOST IDIOTIC AND INSANE THING I'VE EVER HEARD OF! Once I regain access to my account, I will deactivate it. DO NOT WASTE YOUR TIME

Anonymous 1/2/13 12:39PM

HORRIBLE!!!! I just got off the phone with Live unsupport team. 40 mins., 6 transfers and skyhigh blood pressure later... Finally told that they DO NOT provide phone support. Only email. Well they have emailed me a link 8 times this month, which takes me to a page that says there is a temporary problem with this service. Try again later. Tried it 100 times in 30 days. Same message. I have never experienced such lousy customer service in my life. Gmail, here I come...

Anonymous 11/11/12 10:44AM

One of the worst experiences I've had with technical support. Did not help at all! Was told they could not offer support for Windows Live via telephone, only by email. Had to call back 3 times to talk to 2 different people and 45 minutes later, still no results. Don't waste your time.

Mrs. Larson 8/28/12 8:33AM

Every two to three months I get locked out of my windows live email. There are no warnings whatsoever.

And, then when you try to contact them they transfer you and leave you on hold for extended periods of time.

This is horrible! I can't check my email and I don't know why.

Anonymous 8/22/12 6:06PM

Dont know what the problem was for everyone else listed here but I was answered in less than five minutes and spoke to a real person who was kind and helped instantly... only took 3 minutes to fix problem and I'm back on my way... Great customer service !Great Job!

noneya 7/19/12 1:51PM

i am having trouble trying to get a hold of the tech people and all i get is a recording is they are closed and i want to do is get a code to get access to my email is that so hard to just ask for help thank Microsoft you are just giving me grief.

Anonymous 7/16/12 5:08AM

Horrible, Horrible, Horrible. My son has played xbox live for many years and xbox before that. He got locked out of his account for absolutely no reason whatsoever and we have spent weeks trying to recover his account. xbox live and windows live have the same ownership and It's a sad day when they pretend they are separate all in the name of swindling young kids out of hard earned money and locking them out of xbox live when all they want to do is play the %#$&%@ game. We have jumped through hoops between xbox live and windows live running back and forth between pc and xbox, waiting for e-mail resets that do not work, and talking to customer service tech that are morons. I think they want us to pay for a new account, when out present account has 8 months left. They want to steal our microsoft points we paid dearly for. This has left a sour taste that won't go away soon. I give their customer service an F- mostly for ignorance and poor attitude. I'm sorry to leave such a negative note but I want others to know they aren't alone.

Anonymous 7/1/12 8:00AM

This has to be the most horrible support system I've ever encountered. I call Apple support and immediately get a live person to resolve my issue. I have called this number and other numbers in vain for more than hour, waiting, waiting — only to be disconnected! Unbelievable! I will never, ever buy an MS product again.

Anonymous 6/26/12 9:38AM