Priceline

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I need to know to contact to get my $110.00 back that was charged on my card from a rental car I ordered.

I wasn't able to get the car because they didn't except my payment card.

I went threw dollar rental car, Des Moines, Ia.



Thank You,

Mindy Fast

fastmindy 5/23/13 2:59PM

I booked a reservation for my grandson and his girlfriend to stay at a hotel in California as a gift. Worst experience ever. After driving 6 hrs to get there arriving at midnight and being told they can not check in because They would not accept the reservation because credit card was not in their name. Even after calling Priceline and being told no reservation existed even though they had the confirmation papers and being transfer a few times. They had to use a debit card to stay the night. In turn I had to come to my office and fax over my credit card information the same that was given to priceline so they could stay the night on Saturday. The hotel was nice enough to credit their card and charge mine for both night. Will not use your web sight again. William Shatner you should be ashamed to represent such a poor company.

Anonymous 5/18/13 11:09AM

I booked a 3-Star hotel in Honolulu through Priceline.com but the hotel is not a 3-Star hotel as they claimed to be. People on Yelp complained about bed bugs at this hotel and the hotel is old and small. Average rating on Yelp for this hotel is 2. I requested Priceline to refund my money but to no avail. Don't trust Priceline. I once booked my hotels through hotwire and was not this disappointed. I should have booked through them again for this coming trip.

LH 4/30/13 3:11PM

After reading all these horrible experiences about priceline, i am very nervous to use them. i was trying to name my own price for a hotel! not anymore! at least not threw these guys! there are more bad reviews than good ones! no go! thanks everyone for the warnings, ill spread the news around!!!!

anynomous 4/30/13 1:17PM

I made reservation on your website for a flight leaving ATL airport to SJU airport

for May 26, 2013 leaving around 7 pm and arriving in San Juan around 10:30 pm . I paid with AMEX card. Fare was $169.50. Flight was for Delta. I was unable to print flight schedule and confirmation number due technical difficulties.

Please send me my flight schedule and confirmation number.

Thanks

Bernardino Ortiz

Anonymous 4/29/13 5:48PM

I am disgusted to find that every phone number that you have for customer service is only the same computer, and that I am totally unable to resolve an issue or even find a human to talk to

docloc002 4/19/13 6:38AM

Omggg they are rip off company...i made reservation for hotel, and ask them to change it after 10 minutes they said no and charged me penalty fee 50%. they are the worst rip off company...plzz don't book through them. they are not flexible at all and they charge you cancellation fees even at times when u just booked n want to make changes to it. i will never book through them ever again in my life.

Molly 4/17/13 10:49AM

False advertising! ...booked for an all inclusive cancun vacation with the airfare. Ad says $708.19 on the package. Gave credit card info, but did not get confirmation afterwards. Called their customer service a day later, only to be told that the flight was not available. They looked for a different flight, only to be told that the price is different this time...$350 more! Are you kidding me? And as we speak, i went on line again and found the same ad that i book. Why would you put the ad if its not available anymore? Why?!

Anonymous 4/17/13 8:08AM

They Should Name Themselves "ripoff-line". I Have Never Dealt With Such Rude People In All My 55 Years On This Planet!
Ratings Wow They Don't Have A Category For Nonexistent Cancellation/return Process...it's Called Pass The Buck. Issue Resolved...only Their Way Right Of A Scripted Card They Sound Like Robots! Friendliness... No-no-no!!! And Product/service Knowledge...screw The Customer!!! Tell Everyone You Know!!!!!!

Jane 4/16/13 6:35PM

Beware!! Make sure you fully understand the rules and the main one is they don't care about you - just your money! Horrible customer service and at the end they won and kept our money.

This was our first and last experience with Priceline. I will advise all that I can to beware of this company and their business tactics.

Dan 4/12/13 9:53PM