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Priceline

www.priceline.com
Find contact information for Priceline customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Priceline customer service news.

Customer Service

Phone:
877-850-9658

How to reach a live person:
This is a direct number to a live person

Hours of Operation:
I was told that their customer service department is open between 9 and 4, EST, Monday through Friday. Otherwise, their calls are routed randomly to the Philippines.

Email:
This information has not been added.
Click here to update this department.

Customer service link:

Description:
Another number for Priceline is 800-657-9180

Hotel Partners Customer Service

Phone:
800-259-2091

How to reach a live person:
This information has not been added.
Click here to update this department.

Hours of Operation:
This information has not been added.
Click here to update this department.

Email:
This information has not been added.
Click here to update this department.

Customer service link:
This information has not been added.
Click here to update this department.

Description:
This information has not been added.
Click here to update this department.
  User Comments  
Click here to add a comment for this listing.

I need to know to contact to get my $110.00 back that was charged on my card from a rental car I ordered.

I wasn't able to get the car because they didn't except my payment card.

I went threw dollar rental car, Des Moines, Ia.



Thank You,

Mindy Fast

fastmindy 5/23/13 2:59PM

I booked a reservation for my grandson and his girlfriend to stay at a hotel in California as a gift. Worst experience ever. After driving 6 hrs to get there arriving at midnight and being told they can not check in because They would not accept the reservation because credit card was not in their name. Even after calling Priceline and being told no reservation existed even though they had the confirmation papers and being transfer a few times. They had to use a debit card to stay the night. In turn I had to come to my office and fax over my credit card information the same that was given to priceline so they could stay the night on Saturday. The hotel was nice enough to credit their card and charge mine for both night. Will not use your web sight again. William Shatner you should be ashamed to represent such a poor company.

Anonymous 5/18/13 11:09AM

I booked a 3-Star hotel in Honolulu through Priceline.com but the hotel is not a 3-Star hotel as they claimed to be. People on Yelp complained about bed bugs at this hotel and the hotel is old and small. Average rating on Yelp for this hotel is 2. I requested Priceline to refund my money but to no avail. Don't trust Priceline. I once booked my hotels through hotwire and was not this disappointed. I should have booked through them again for this coming trip.

LH 4/30/13 3:11PM

After reading all these horrible experiences about priceline, i am very nervous to use them. i was trying to name my own price for a hotel! not anymore! at least not threw these guys! there are more bad reviews than good ones! no go! thanks everyone for the warnings, ill spread the news around!!!!

anynomous 4/30/13 1:17PM

I made reservation on your website for a flight leaving ATL airport to SJU airport

for May 26, 2013 leaving around 7 pm and arriving in San Juan around 10:30 pm . I paid with AMEX card. Fare was $169.50. Flight was for Delta. I was unable to print flight schedule and confirmation number due technical difficulties.

Please send me my flight schedule and confirmation number.

Thanks

Bernardino Ortiz

Anonymous 4/29/13 5:48PM

I am disgusted to find that every phone number that you have for customer service is only the same computer, and that I am totally unable to resolve an issue or even find a human to talk to

docloc002 4/19/13 6:38AM

Omggg they are rip off company...i made reservation for hotel, and ask them to change it after 10 minutes they said no and charged me penalty fee 50%. they are the worst rip off company...plzz don't book through them. they are not flexible at all and they charge you cancellation fees even at times when u just booked n want to make changes to it. i will never book through them ever again in my life.

Molly 4/17/13 10:49AM

False advertising! ...booked for an all inclusive cancun vacation with the airfare. Ad says $708.19 on the package. Gave credit card info, but did not get confirmation afterwards. Called their customer service a day later, only to be told that the flight was not available. They looked for a different flight, only to be told that the price is different this time...$350 more! Are you kidding me? And as we speak, i went on line again and found the same ad that i book. Why would you put the ad if its not available anymore? Why?!

Anonymous 4/17/13 8:08AM

They Should Name Themselves "ripoff-line". I Have Never Dealt With Such Rude People In All My 55 Years On This Planet!
Ratings Wow They Don't Have A Category For Nonexistent Cancellation/return Process...it's Called Pass The Buck. Issue Resolved...only Their Way Right Of A Scripted Card They Sound Like Robots! Friendliness... No-no-no!!! And Product/service Knowledge...screw The Customer!!! Tell Everyone You Know!!!!!!

Jane 4/16/13 6:35PM

Beware!! Make sure you fully understand the rules and the main one is they don't care about you - just your money! Horrible customer service and at the end they won and kept our money.

This was our first and last experience with Priceline. I will advise all that I can to beware of this company and their business tactics.

Dan 4/12/13 9:53PM


View all 790 Priceline customer service reviews, complaints and ratings >>
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Priceline reviews and ratings at ReviewOwl.com

  User Rating  
Based on 400 votes
2.1
Customer service rating:
Priceline
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  Company News  

Priceline.com To Webcast 1st Quarter 2013 Financial Results On May 9
customer support is provided in 40 languages. SOURCE Priceline.com. http://rt.prnewswire.com/rt.gif?NewsItemId=NY00001&Transmission_Id=201304231601PR_NEWS_USPR_____NY00001&DateId=20130423. Copyright (C) 2013 PR Newswire.
Just In Time For Spring Break, Priceline.com Announces Express Deals(sm ...
customer support is provided in 40 languages. SOURCE Priceline.com. http://rt.prnewswire.com/rt.gif?NewsItemId=NY71303&Transmission_Id=201303051100PR_NEWS_USPR_____NY71303&DateId=20130305. Copyright (C) 2013 PR Newswire.
Priceline.com and KAYAK Announce Completion of Merger
Rentalcars.com is a multinational rental car service, offering its reservation services in over 6,000 locations and providing customer support in 40 languages. KAYAK's websites and mobile apps allow people to easily compare information from hundreds of ...
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