Google

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The unbelievable Google is not talking to humans -- Better wake up. Very poor service

an no customer service.I think the bigger the company like google service is poor. Fot the record Google is

David W Pettee Sr

davidpette@sbcglobal.net 6/17/13 1:29PM

I was on hold for AN HOUR AND A HALF for their main headquarters that kept saying "one moment, a customer support will assist you momentarily" or whatever the hell they said. Unbelievable. They dont even have people at their main headquarters. Smart company; horrible support.

Anonymous 6/16/13 6:05PM

I tried to list my book on Google Books. After 3 months I never could get it listed properly. Then I tried to remove the incorrect listing and couldn't get that to work. As far as the help center and customer service, you know that's a joke!
I was going to purchase a chrome-book but will never buy another Google product! See ya Google!
At least Amazon books has a customer service department. Think I'll stick with them.
Author

Anonymous 6/10/13 6:44PM

I have now been on hold for 22 minutes, and have to leave for the day in less than ten minutes. I'm obviously not going to be able to finish today, and will have to start all over again tomorrow morning. I'm really glad I don't do business with Google.

Anonymous 6/10/13 2:48PM

I signed up with Google business to have my website connected to their search engine and maps. Well, I sign in, sign up for it...they tell me I will get a post card in the mail w/my verification code. All I have to do is go to their verification page and enter my verification number. Simple right?
WRONG. I get my post card today and try to long into my account. "We're sorry but this account has been deleted and is no longer recoverable".

EXCUSE ME?!
WHY?
I've done ZIP on that account except try to get my business registered. And of course NO phone number to call to talk to a real person. Their "trouble shooting page" was no help. I'm NOT "tech savvy", I would appreciate a real breathing human to speak with and find out why after NO reason whatsoever they decided my account is not worthy. Jerks. I'll be sticking to "old school" advertising for now I suppose.

ShootingStarPups 6/7/13 3:40PM

I agree with all those who are appalled that Google has no Customer Service. All I want to know is how to turn off all of the interference telling me in the middle of putting address who I "should also consider" including. Are you serious? How is it your business or right to suggest to me who I should be emailing? Maybe young people love this assistnace, but I think it stinks.
Too bad Google isn't affected at all by all of the complaints about it;s service.

Anonymous 6/6/13 6:01AM

Dear Google Managers,

My time is valuable but I feel ethical responsibility to write to you about a couple of disturbing applications.

You are allowing innocent people to gamble by by putting ad saying in Turkish for example " how many animals are there in the picture? If you know the correct answer you can win Apple IpadII" This is an unethical thing to do and I belive that world's number one search aengine does not need to involve such kind of scam!.

Another thing under the google logo which is I consider it as our eyeglasses to cyber world, you are putting aside from this scam ad a fly moving and you say in Turkish again cath the fly!!! It is like some bug moving around your eyeglasses and it is irritating and making me and I think many other peole angry. Inside of me bad word coming to my tounge but I prefer not say it.

I hope you that you correct or get rid of these terrible applications.

Harun 5/31/13 11:00PM

Google Chrome devices are out there now available on stores , are you considering using one of those devices even if they will store data on google drive cloud storage ?

fermobile 5/22/13 10:25PM

Your search - hello my name is beverlyne wilson i dont have a account but it was on my bank statement that i had ordered something from google i have no idea what it is and it over draft my checking account if i did i didnt know i had to pay for it i have a problem with that because it say one thing and it does another if its not a problem will you please return it to my checking account and e-mail me @wilson.beverlyne@yahoo.com and let me know what it was so i will not make that mistake again thank u. - did not match any answers in Google Help.

Suggestions:very rude hung up on while trying to find out how do i get to where i need to be if i wanted to order anything from google in the future i would not and would advise anyone not to....

beverlyne wilson 5/22/13 2:51PM

Google simply cannot be reached.

I think the best thing we all can do is just not use google. Never count on it that's for sure.

I still TRY to use the search feature. Even though it gets worse all the time. I try. (I also use it as a fast spell checker. They save search terms forever. Let them save all my misspelled words over and over. HA!)

They screwed me out of money with adsense.

Gmail is the ONLY email I ever had that got hacked.
Couldn't log in. Only help is their forums, but you have to be logged in. DOH!
I got back in later somehow, and deleted the account.

Analytics. Such a confusing and inaccurate thing, but.... some sites that don't allow for adding code, analytics is the only stat tracking that can be used.
And for about the past week, it's not working. Page just redirects to a blank window.
Their own bugs forum is blazing with complaints.
But we are only complaining to each other.
Anything resembling support is not to be found.

Checking my new gmail account to see IF my support request got a reply,
and it did. An auto responder stating that I should look at a long list of self help links. And not to bother writing as it's a noreply address.
Just swell!!!!!

I did catch an old note though that a googlebot can't seem to access my site.
GOOD!!!!!
Screw google! I get at least as much traffic from bing and others lately anyway.

When street view first came out, our local news did a story saying "if you see your photo on line just contact google to remove it."
Swell! AFTER YOU FIND IT, it's kinda too late ya think?

I wrote to my news. Asked just HOW does anyone contact google.
They gave me a real street address.
I wrote to google.
It came back undeliverable.
Google got sued though. Suddenly streetview vanished. At least for awhile.

That's what it takes. Legal action.

or just don't use google, or ANY google products, services, (lack thereof.)
No Chrome for me.
Gmail is ONLY for the rare event I try to use analytics.

And now analytics is not working.

artmakersworlds 5/20/13 8:12PM