Craigslist customer service

Craigslist is a classified directory website where users can list in sections for free. Examples include: Jobs, housing, community, items for sale and many more. Craigslist has no responsive customer service whatsoever. Craigslist does however have a robust customer support FAQ section.

Customer Service

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  • Hours of Operation:
    • Mon - Fri: 8:30am - 4:30pm PST
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • If you have problems with the toll-free Craigslist customer service number, you can also try 415-566-6394.

User Reviews

Posted by Cheryl


Every one who responded to my listing is asking for the Google voice code. It says don't give it to anyone? Are they scams and wasting my time?

Posted by 2013 CLASS C 32’ NEW ROOF


I paid my five dollars and posted my RV for sale 5 days ago.. The ID number does not work when you put it in the search bar, also cannot find my RV when doing just a general search for RVs for sale. Nobody else can find it either, I have had several people to look for it. Please help! I have also sent an email yesterday and another one today with no response.

Posted by 2013 CLASS C 32’ NEW ROOF


I paid my five dollars and posted my RV for sale 5 days ago.. The ID number does not work when you put it in the search bar, also cannot find my RV when doing just a general search for RVs for sale. Nobody else can find it either, I have had several people to look for it. Please help! I have also sent an email yesterday and another one today with no response.

Posted by Bella58102


Super pissed I post a add for my kittens and it keeps getting removed I fallow the guide lines but tgey don't bother to look they just let some asswhole say red flag n it gets removed. Tell me why and prove why.

Posted by Judi


I've been finding and flagging tons of scammers for a while. I have sent emails with examples and nothing gets done. Then I get a message that MY ACCOUNT IS ON HOLD. WTH??? I can't get anyone to answer repeated questions as to why.

Customer Service Ratings

Based on 643 votes.

2.1

Get Immediate Help

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Corporate Office

Locate the Craigslist corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Craigslist customer service rankings, employee comments and much more from our sister site.

Craigslist customer service news

Man arrested for attempting to sell stolen BMW on Craigslist

MEMPHIS, Tenn. - A man in Memphis, Tennessee, was arrested for trying to sell a stolen BMW on Craigslist. A Tennessee Highway Patrol sergeant noticed an ad for a 2016 BMW i8 on Craigslist. The seller was asking $87,500, WHBQ reports. >> Read more ...


Craigslist slaying suspect's cellmate: 'He panicked,' dumped body

From The USA TODAY NETWORK. These sites are part of the USA TODAY NETWORK. Their content is ... Please try again soon, or contact customer service at 1-844-900-7097. Invalid email address. Thank you! You're almost signed up for Knoxnews.


How Texas couple's retirement plan went from Craigslist to boiler room

Surely an email to Craigslist customer support would solve the problem, he thought. ... A boiler room is an old term for an outbound call center where salespeople or fraudsters sit crowded together under intense pressure to make a sale or hook a victim.

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