CDW customer service

Find contact information for CDW customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest CDW customer service news.

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Customer Service

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Phone: 866-782-4239

  • How to reach a live person:
    • Hold on through prompts will take you to a customer service rep
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Technical Support

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Phone: 800-383-4239

  • How to reach a live person:
    • Just dial 0 when recording begins
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User Reviews

26
Aug

Posted by CDW Quality


on 8/26/15 at 1:20PM

Hi Cherry,

My name is Michael with the Quality Team here at CDW. I am very sorry that you had an unpleasant experience with our service. In order to assist you further, could you please email me with the details of your issue and any information about your account so that I can research and address the situation and follow up with you at a later date?

Please email me at: [email protected] and use subject line, "ContactHelp.com Complaint"

Thank you for your time and I look forward to helping you,

Michael G.
Customer Relations Quality Analyst / CDW
email: [email protected]

26
Aug

Posted by Cherry


on 8/26/15 at 12:02PM

it was really big headache & annoying experience to do business with CDW. I have no idea what's the case either this company has hired the bunch of lazy or idiot people. Customer services manager even have no polite skills, they speak to the customers as they are doing them favor....damn it the worst customer services i have ever seen. They force customers to pay the way they want. i told the manager that i wanna lodge a complain & he deny me to transfer to any one else as he is the BIG Boss at the end to someone he just transferred my call with "AND BYE" & that person did not answer or returned the call up to yet.

Customer Service Ratings

Based on 85 votes.

2.9

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CDW customer service news
CDW's Cloud Leader Departs, Forecasts New Cloud-Related Gig

CDW's cloud computing sales leader announced he's leaving the company on Wednesday and the $2.9 billion cloud practice he helped develop there. Shane Zide, who has been with CDW for almost five years, took to LinkedIn to post his farewell note.

CBS Sports NFL Expert Picks by CDW - Week 10 Edition

Welcome to Week 10 in the NFL. We're finally getting football weather outside and games on inside that now have a direct impact on the playoff push. There isn't a single division across the league that can't be won by a club looking up, but right now ...

CBS Sports NFL Expert Picks by CDW - Week 16 Edition

Only two games remain in the NFL regular season and it's do-or-die across the league. Four out of the eight divisions have already won but, if you're a glass half full kind of person, that means there are still four remaining to be had. Some teams are ...

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