Posted by Anonymous
Why when you block someone you still get the message
How come when you inscribed you get emails can't send
NetZero customer service
NetZero is an ad-supported Internet service provider. Netzero was the first company to offer free Internet access. NetZero's customer support options are form submission and toll-free phone service.
- How to reach a live person:
- I pressed # at the first 6 promopts and was finally transferred to a person.
- Hours of Operation:
- 24 hours a day, seven days a week
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- Operators at this number will refuse to help with anything related to technical support.
- How to reach a live person:
- I just pressed "0" at the first 3 prompts and was transferred to a person.
- Hours of Operation:
- 24 hours a day, seven days a week
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Description:
- They won't cancel your account without your email address and credit card information.
- How to reach a live person:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Hours of Operation:
- 24 hours a day, 7 days a week
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Description:
- This is from their site regarding calling for technical support, "A charge of US $1.95 per minute will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old or have a parent or guardian's permission to call."
User Reviews
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Posted by crisnmicio
This company lies; they say to check on what your local access number is with your phone provider and that you can call them for help downloading the software for their dial-up system to work. No such help and none of the over 14 numbers they provide are local; and you'd better be patient if you're lucky to select the option that actually gets you through to an "account representative." You can't get back to their sales department the moment you give them your credit card information.