Earthlink customer service

Find contact information for Earthlink customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Earthlink customer service news.

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Customer Service

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Phone: 888-327-8454

  • How to reach a live person:
    • Have to validate phone number and address to get put through to a customer service rep.
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  • Description:
    • The help link I provided automatically opens to a page with live chat as well.

User Reviews

16
Apr

Posted by Anonymous


on 4/16/24 at 11:35AM

I switched from Comcast to EarthLink and I am so disappointed. My internet doesn't work while I am trying to resolve the issue, customer service keep hanged up. I need to cancel. Terrible service

08
Jul

Posted by Milos


on 7/8/23 at 10:54AM

I choose this service because I believed they are for awhile on market and let's give them a try. At first moment it looks good but later I found out that I am in contract what I didn't know before and reaching somebody wasn't that hard but understanding representative was impossible.Big disappointment from start and my experience say to me that it will be bad service.

07
Feb

Posted by Anonymous


on 2/7/23 at 3:51PM

I am trying to make payment and it should not be that hard take payment. I have several time today and it truly frustrated to keep repeat my information and give my address and name and still resolve issue and shouldn't be this hard to pay $69

17
Sep

Posted by Anonymous


on 9/17/21 at 11:18AM

Never have I had to deal with such an incomptwent company. They dis onnected live chat four times before they even aksed my problem. No one on the phone would speakclear English and no oen would transfer me to a U. S. operative.

28
Dec

Posted by Anonymous


on 12/28/16 at 7:56AM

I am very unhappy with earthlink's support service. I am being harassed from somewhere in India to open my computer. I paid $200.00 recently , left the computer open for hours and nothing was fixed. I will close the EarthLink account.

View all 33 Earthlink customer service reviews »
Customer Service Ratings

Based on 112 votes.

3.2

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Earthlink customer service news
RIP EarthLink, 1994–2016: From AOL killer to regional ISP's attic

Turn-of-the-millennium internet giant EarthLink has been acquired and will be absorbed into the brand of a regional US ISP. Windstream Holdings said that it will gobble EarthLink in an all-stock transaction that includes assuming $436m of the former ...

CRN Exclusive: EarthLink's Olen Scott Named Windstream Channel Chief Following Merger

Olen Scott, vice president of partner channels for EarthLink, has been named channel chief at Windstream following Windstream's acquisition of EarthLink on Monday. By Gina Narcisi February 27, 2017, 06:00 PM EST. Olen Scott, vice president of partner ...

Windstream to buy EarthLink in deal valued at $1.1 billion

NEW YORK • Windstream is buying rival EarthLink for about $673 million in stock as internet service providers try to bulk up and cut costs with revenue under pressure. Revenue at EarthLink, which reported earnings as well Monday, fell 13 percent in the ...

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