Ikea

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Worst customer service no phone # to reach sucks big time

Anonymous 9/1/10 8:11AM

Ikea has the worst customer service. They don't list a 1 800 number to speak to a live person and anna is generated automatic computer software that does not give the appropriate answer to your questions. When you call the store you are on hold for at least 20 min. before someone picks up. If your product is not in the store they have no factual information about when the product will be in. Then they will tell you to call the department itself and again you are waiting for someone to pick up. When they do, there is still no factual answer about the product. Ikea is only good if your product is available, if not don't even bother wasting your time to get information about the product. You never will.

Iknowbest 6/3/10 8:33AM

HORRIBLE

they clearly don't want you calling. circular recorded menus on the phone ... called during "customer service hours" and they said they were closed. Hung up on me after all that.

Caroline Vanderoef 2/6/10 2:09PM

this is HORRIBLE customer service. the phone routing hangs up on you and IKEA does not answer or call you back in 48 hours as indicated on their voicemail.

Anonymous 12/9/09 4:08PM

Thank you - this number actually worked and I received an answer to my problem from an Ikea representative.

Anonymous 11/6/09 9:55AM