Honda customer service

Honda is a global manufacturing company from Japan. Honda makes automobiles, motorcycles, marine engines and other power equipment. Honda also owns the luxury auto brand Acura. Honda offers customer service for each brand with phone support, email and web site form submission.

Customer Service

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  • How to reach a live person:
    • Keep pressing 0 through all messages until transferred to a person.
  • Hours of Operation:
    • Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time
  • Email:
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


VERY UN -PROFESSIONAL, NO CUSTOMER SERVICE - DISSAPOINTMENT

Just to share my experience with PARKWAY HONDA service center at EGLINTON, Toronto.

They are very unprofessional. I gave my car for service, when I return to collect my car was DIRTY with water droplets on it. FINGERPRINTS of the service guy on front mirror. NO WIPE off the car. Marks on my CAR. I have all the PICS .

When I complaint about it to the team. They said �¢ï¿½ï¿½ All the service guys are gone and U have to come back tomorrow to get it done. They dint even bother to get up from his seat and come and see the Situation. I was a loyal customer of HONDA and they lost it.

Posted by john


No one will help..No one has a last name..no one will send me anything in the mail or email.
I feel I'm dealing with children that just don't care.
I was seeking help for my TL ..I explained my tranny was slipping. I call and spoke to a rep that informed me I was out of the 10 year extension on the recall warranty but with in the miles..I was told by your rep Madiline.888-234-2138 to get the car to a certified dealer. I was told where to bring it. And told I had to have it diagnosed before they could help me. So I paid to have the car brought to where you (honda) told me to bring it. And paid to have the bad tranny confirmed.And after 10 days of the car sitting at the dealer. I was told the trany was bad which I knew. And that sorry no help would be offred .So I'm told " have it towed out from the dealer.The dealer where honda had me bring it. And be sure to remember to pay the bill at the dealer.
Does that sound fair? Car serviced since new..All required service done.
Does anyone care ?
John Rywalt

Posted by Anonymous


I've been trying to reach customer service ...seems like most of the folks who answer the phones are children.No one with a last name..Quite a way to operate.My story of mistreatment is too long to cover here.But your robot at is no help at all.Really a biy of a misleading young lady.And coming in a close second in the no help section.Is .Between the 2 of these folks I've been waiting since march 13th to be helped.

Posted by George


My Trunk Lid Fell Hit My Lady Friend in The Head No Warning want Stay Up Period now.

Posted by Anonymous


When is the 2018 Honda accord hybrid going to be released?

Customer Service Ratings

Based on 155 votes.

3.0

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Honda Manuals
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