Guitar Hero

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THEY HAVE BY FAR THE WORST AUTOMATION/CUSTOMER SERVICE TEAM I HAVE EVER TALKED TO. I SIMPLY ASKED IF THE DOWNLOADED SONGS WITH GUITAR HERO 5 WOULD COMPATIABLE WITH THE GH VAN HALEN GAME YOU GET FREE WITH IT. THEY TOLD ME IT HASNT BEEN RELEASED YET WHEN I RECIEVE AN EMAIL FROM NEVERSOFT THAT MY GAME IS ON IT'S WAY AND I HAVE A TRACKING NUMBER. THERE NEEDS TO BE BETTER COMMUNICATION HERE. NO WONDER EA IS SO MUCH BETTER WITH ROCK BAND. I HATE PEOPLE LIKE THIS.

Anonymous 10/1/09 12:05PM

I just bought the game system yesterday. We played it for 30 minutes and the red drum stopped working. The store relunctantly exchanged it the next morning, but when I got the new one home the kick drum didn't work. I wish I would have known they were selling a defective product before I spent my money. I guess that's why they are on sale right now.

Anonymous 9/19/09 6:42PM

I brought the game for my son. He was so excited and the whole family enjoyed it for about a week, the game started to freeze,the orange symbal did not work, and then the yellow. The worst part is that the replacement warrenty sucks, and the process is so long that you probibly wont even bother. What a way to scam you out of money. THIS IS THE WORST INVESTMENT THAT I MADE THIS YEAR>>>>>>

Anonymous 9/1/09 4:05PM

I got this for my husband for Christmas but we just now got around to setting it up. One of the drumstick holders is missing and they tell me it is out of warranty...great customer service...NOT!!

Ticked off 6/3/09 3:47PM

i bought world tour for my husband for christmas. he was deployed to iraq and just returned. we went to play together for the first time and the orange symbol does not work. i'm out of my 90 days. sorry my husband was gone for 120 days.

bitchy 5/8/09 8:10AM

We have the Guitar Hero World Tour A $200.00 GAME!! The wire pulled out from a symbol the drum holders broke off & now I can't even get a label to ship it back to repair it!! I have called, 3 times, tried to e-mail twice and it takes so long as soon as I get home from work and end up spending an hour on the phone & still no success what a waste.

Anonymous 1/18/09 9:07AM

They suck!! The make a product that does no t work and do little or nothing to fix it.. the mike does not work with a third remote (for the Wii) and their instructions stink. Way to go in turning a series into crap. Your fans expected better,

Anonymous 12/30/08 10:42PM