Geico

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Geico will not pay a fair rate to the collision centers to repair your car. They will put junk parts on your car. They are more concerned about losing a dollar than they are about a quality repair. Do you want people working on your vehical who are being underpaid and have strong resentment about it?

Anonymous 7/11/10 9:26AM

After ten years of being a customer and not so much as a scatch called in the cancel my insurance, like alot of people today my wife and i had to moved to improve our lives after being where we are for 60 days i maid a payment on may 8th 2010 shortly afterwards they ran our drivers license no problem , there was a problem with my wifes drivers license that has to do with a speeding ticket no problem my record is good , we have recived all mail from our previous address letters from the IRS to junk mail but right after i made a payment they sent out a letter saying kick your wife off or we will canel your policy , ok if i would of recived the letter , and when i made my May payment i spoke to a repersentitive i gave her my new address and asked for all my furture bills to be emailed now they have emailed me many times before , but now when it really would have help not a call or a email , i called today to make my payment and the kid on the other line said you havnt had insurance since the 18th of june ! what if i would have hit someone or someone hit me ! after ten years i desevered a phone call or at the very least a email , I own and run a bussiness if i put you as a client in a position that could cost you thousands if not millions what would you do ? what would the geico rep do , geuss what there answer was "too bad" well its going to cost them , im in a postion and business were every customer that has geico ill lower there payments and switch them to another insurance company , we sell 250-300 cars a month and ive asked for a state farm rep to be here everyday it will cost them hundreds of policys.. best luck Geico ..no ones to big not to get hurt ....

jwtwilliam 6/26/10 2:29PM

Well, I thought GEICO was great until I actually had to report a claim. As soon as I reported the accident I was dropped. It's just sooo wonderful to have insurance that drops you as soon as they have to do their job and cover you. I wouldn't go with GEICO, because while they may cover your claim they will drop you and anyone connected to your policy as soon as they have to do their job.

GleeBee 5/17/10 9:31AM

It's time someone does a class action on Geico claims! Anyone who is their insured they stick up for no matter how guilty they are in an accident. It's just plain fraud!
My daughter was not at fault in an accident, but their insured was totally at fault (made a left-hand turn across traffic which caused an unavoidable accident), and they are trying to say my daughter is 50% at fault. How ridiculous! So I have to take them to court! There are hundreds of reports on Geico about this same thing online - search on it. They are big fraudsters and no one is doing anything about it!

newtonjw 5/13/10 2:45PM

go with gieco if you want to get sued for their bill. gieco DEADBEATS.
i was rearended by a gieco client and and gieco could not even afford 300.00 for a tire and wheel was told would have to file suit against gieco and driver that hit me 300.00 is not worth it, for this amount of money would cost more in filing fees and then there is lost time from work. this is not a company i would go with not even my ex wifes broom

robh777 5/9/10 10:27AM

These Ladies were great. Thank you! Jim Baker

ITrucker 3/12/10 12:03PM

I was with Geico for about three years. My son got into a minor accident less than $500 dollars damage. Was informed that they could no longer insure us because of this. Me and my wife had no accidents or violations and this was my sons first accident with no violations. So go with Geico if you like to be dropped.

Ex Geico customer 3/3/10 11:17PM

In spite of having an eye witness that geico's customer ran a red light and totaled my 2007 Cobalt, they refuse to pay the damages. They have NO OFFICES in Oklahoma and no claim agent or investigator came to see about the wreck. Their Dallas office has some idiots in charge who think I'm the bad guy and their customer is a liar because if she had entered the intersection on yellow, there would have been NO accident. She admitted to me and the officer that she "saw the yellow light" she sure, did about 350 feet away, over a hill, behind a long fence.
They refused to pay even after the Oklahoma Insurance Commission sent a form outlining Geico's failure to conduct an investigation or talk to my eyewitness. I wrote the chairman of Geico, Mr. Nicely, a 40 year member of the company. So far my letter to him has been unanswered. The accident occurred on Nov 17, 2009

Don P. Simons 2/26/10 9:21AM

I have had good service with Geico at times and other times it has been unbelievably horrible. The problem seems to be their inadequate training and their companies dishonesty...

One of the scenarios has been that I'll call and tell a customer service rep that I'll be paying on a certain date, and to please notate it... They then tell me they have placed the information in their computer, and that all is well...

Then when I call the next time to pay, I come to find out that there IS NO NOTATION ANYWHERE. MY SERVICE WAS EVEN DISCONTINUED ONCE... that was until I'd made enough noise and complained to various departments.... IT took me half a day of my time to straighten everything out.

Another Scenario: I'd had an accident which wasn't my fault. Geico had even told me that it wasn't my fault. All of a sudden a couple of months later my bill went up substantially.... I called and they told me that the accident was my fault. I was so angry that I called many departments, and after a whole day on the phone, they told me that the accident wasn't my fault... and lowered my car insurance bill to what it should of been... YIKES. What a pain!

Unsatisfied Customer 11/16/09 8:32AM

Today, Thursday, September 17th GEICO was not helpful!! I understand that my daughter's car was not COVERED by Geico under my name for road side service, but GEICO left us hanging..... NO HELP!! The rept connected me to a road side service company and they were too far away from my daughter's home.... so we were just left. I usually have good customer service from GEICO, not today and I am far away from home. Of course I am grateful for my road side coverage, I just thought that I would have the opportunity to use this service if I was in the car or I needed this car as a means of transportation.

Matthews 9/17/09 11:39AM