Regions Bank

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Regions has robbed me yet again! In the past 5 days I have deposited over $2,173 in my account! I had a little over $1,100 in my account and I went online paid my cell phone bill which was $256. So we are on our way heading out of town for Easter weekend stop by the ATM and we are negative $267! There is NO WAY IN HELL we should be negative! Of course Regions doesn't have any customer service after hours! So here we are back at home sitting cause we have no money to go out of town and there isn't anything I can do til Monday Morning! I filed a complaint with BBB hopefully that will help. So I get onto Regions online bank 3 different times last night and got 3 different balances which was 197.63 to the good,back negative 267,and negative 112!! The great thing is i took pitures of all of this so they couldnt tell me anything different or say that didnt happen! So bottom line people you need to find a different bank if you bank with Regions and if your thinking about opening up a Regions account PLEASE DON'T!! I've got so much more to add about what they have done in the past 2-3weeks so if you would like any more info just let me know :) hopefully we can put a stop to them robbing us! Please watch your pending transactions and the dates because they will take out 2-3 times on pending stuff and they like to move dates around on you so it looks like its your fault you went negative! I didn't believe it when someone told me it has happened to them but now I know first hand!

Tigger20_09 3/30/13 5:39AM

This place commits fraud. we were told one rate for a home refiniance. after the apprasial that we paid $400 for they changed the rate by a whole percent and said that the apprasial belonged to them. Thanks Jayda of gulfport. never again.

Anonymous 3/19/13 3:13PM

This is stupid I'm changing banks... You guys cancel my debit card for no reason then don't even have a 24-hour customer service line to get it turned back on and now I have to sleep in my car tonight because I don't have the gas to get back home and no one takes checks anymore. I'm fed up with the customer service of this place!

David_Walker 3/14/13 11:04PM

yoou need to be open on sundays so if i need to call someone because i lost my card but i could not get anyone on the phone.

none 3/3/13 5:34PM

Ive Been A Long Time Customer Of Regions But I Hate to Have To Let Them Go Due To My Checking Account Being Overdrafted By 97.00 and They Closed It Without My Knowing, I Tried To Deposit Two Hundred Into The Account And Was Told That It Was Closed, I Then Had To Set 20 Minutes To Reopen An Account, But Before I Could Due To Me Having A Check, I Had To Stand In Line Pay The 200.00 Then Re-Open A Checking Account, After Paying The 200, To Re-Open The Account At The Window, I Was Told That The 97.00 would come from the 200 that I Gave Then To Re-Open My Checking, I Was Told That Some Issued Had Arrived And That I Could Not Get A Reciet, After Checking My Account I Found That 97.00 was taken From My Saving Account And Only 1 Hundred Was Put Into My New Checking, I Want My 97.00 Dollors Put Back into My Saving Account, And My 103 Back into My Checking, Fix This, Due To It Being The Weeekend, I Will Be At That Bank Early Monday Morning, They Will Be Fixing This, Im Short 97.00 From My Savings and 3.00 From My Checking.

samiam 3/3/13 11:44AM

Most messed Up Customer Service. There Is No 24 Hr Customer Service. If An Emergency Like Reporting A Stolen Card Or Problem Using An Existing Card, You Have To Wait Till Their Office Opens. If It's A Saturday Afternoon, Then You've Got To Wait Till Monday. Meanwhile, The Thief Empties Your Savings And You Just Wait And Twiddle Your Fingers Helplessly.

Sudhir N. Pujari, MD 3/2/13 7:57PM

0I called to check my balance yesterday and was told it was at zero to make a deposit so that my direct deposit would process and be accessible to me the next day. I drove to branch in Fort Worth on Main St tried to deposit and was told my acct was closed???? I asked teller when did my balance go to zero she said two days ago. An acct has to be a zero balance 30 days before a hard close i was told my direct deposit which is from the State i get paid once a month would be rejected!! It was i checked today after speaking with customer service yesterday and they assured me it was a soft close not a hard i am now waiting on personal banker to call me and if he does not i will call the branch manager i want to know how they did this? I will not get a check from my employer for 10-14 days now which means late fees for rent and possible loss of phone etc... How do these people call themselves professionals its crazy awful and so un professional what they have done to me. I was told it was someone at the Fort Worth Branch i do not even know anyone there and had only been thru there maybe 2 other times!

LADYAX2 3/1/13 8:17AM

Has the most screwed up customer service and accessability I've ever experienced. There is no contact number for the individual branchs, and the 800 number given does not get you to a person.

If you don't already have and account, and have any questions - forget it!

steven 1/25/13 8:31AM

One of the worst banks I have ever dealt with!!! Their phone system is designed to delay, piss you off to the point where you just hang up. It takes 30 minutes to get to talk to a live person, and then they switch you to someone else in a wrong department. They continually give out FALSE information regarding credit card fruad and try to make you believe you have to pay them for their lousy computer security system. Feds should shut this scam operation down!!!

clif 1/16/13 10:28AM

Regions is not a good bank . I deposited a 200 dollar check yesterday and i called today too see if it was in and 31 dollars is missing from it!!!!!!! I want my money back, noe!!! Cause i havent used my account since october! And i never went over . I still had money in my account! I cant get ahold of a live person either! I would like to.speak to one now

anonymous 12/12/12 4:16PM