JP Morgan Chase

Click here to add a comment for this listing.

How can this company be in business? How could our government give them Billions of dollars to remain in business. I spent two hours on the phone today to talk to a customer service representative but hung-up because my ear started swelling. Ridiculous!!! This company disperses unemployment for the state. Even more ridiculous!!!!!!!Their customer service people are in the Philipines.They take taxpayer dollars and outsource their customer service to Filipinos?

Anonymous 9/1/10 4:06PM

Good Gentlepeople, Just exactly wht you said. In Short CHASE Sucks Big Time. Never Use Chase. My PNC/WaMu mortage rolled over to Chase. I have NEVER had so much trouble with any one or any company. No I am paying another company to refi my mortage just to get it the Frick away from Chase. Dang. I hope Chase Does go under.

Mickey Hacking Rat 8/14/10 3:27PM

Chase is THE worst !! I had my card for 5 years,never late on a payment,and always paid more than min payment,every month...all of a sudden they closed my account...their reason was that I had high balances on my other credit cards?I was no where near the limit on this chase card,and only have 4 other cards.Never been late on ANY payments,dont know my credit score,but i am sure this made it drop.I will NEVER do business with them again!!!!

Anonymous 8/13/10 9:38PM

They are the worst credit card company that
i ever had. they closed my acount after having never ben late from the time the card was open 2004 and closed in 2009. They lie about everything.

Anonymous 8/5/10 7:00AM

The customer service is very rude and her name is JEN. I never been so angry in my life!

Anonymous 8/4/10 12:55PM

I am very surprised at this! It seems everybody has almost the same issues w Chase. Do they even read this stuff we put on here or when they do will it be too late? Hey Chase remember bad new travels faster than good....

Anonymous 7/16/10 9:43AM

All I wanted to do was change my automatice deuction on my Mortgage loan to cover my escorw shortaged waht a nightmare what the heck do I do!!!!!!

Constantine@cablespeed.com 6/21/10 8:39PM

I have had the worst customer service experience of my life with Chase. They contacted me a few months ago as part of some program they have to identify people that may have trouble with their mortgage. I told them that we were fine, but were also considering refinancing since rates were so low. They invited us in to discuss. After that meeting, we agreed to provide the requisite information to begin the process of refinancing. That is where it fell apart. Despite 7 emails over 6 weeks promising an update, we never received any substantive follow up. They basically took all of our information, routinely promised follow up calls, and never once actually did so. I hope the next time Chase needs a bailout, they are simply left to fail.

ih8chase 6/17/10 8:09AM

I have had a Chase credit card for over 20 years. I have never asked for an increase in my limit, over the years they upped it to 41K. my FICO is 740, always pay as soon as bill comes out, three to four times the payment amount, never late to pay anything. They cut my limit, first to 16K but I negotiated it back to 25K. I am looking for a house to buy so I was very upset at the risk to my FICO. Did so arbitrarily, stating I owed too much money (the total of my balances is less than one third of my credit lines) and I owe less than in previous years. They are on a campaign to slash limits on very high credit lines without regard to the effects on your FICO. They don't care if your income is high, you pay on time, doesn't matter. They should have never given me a high limit like that and just slash it when they feel like it. Will close out account as soon as I purchase the house. Will never do business with them again. Also their short sales take up to 400 days I hear and they are rated very low by short sell companies. They are an incompetent bank, am currently short their stock.

sharster 6/11/10 8:53PM

Today is 06/02/2010 . Icome to the Chase Bank located at 4824 n pulaski road . Custormer services are not professionall . Why do I said like that ? I come there early morning then write my name on the card board with no name in font . after me is spanish lady ,customer services come out speak their language and get her in with out check in the card board even her name sign up after my name . I request her name with recepttionist guy ,he refuse me and get suppervisor .She make up story look like i am a kid . too busy ! (too busy so that custormer services can services by face ) . I know that :" they could make story , they had apointment but i sure 100% that that lady come after me with out apointment .Could you take a look with this banch this country is american freedom . thank you ! Hope you don't services custormer like that ways .

hlxy 6/2/10 9:14AM