Posted by Clintonmizell292
Feeling frustrated ive recently opened up a new account with usaa bank an as soon as i tried to login it locked my account when i call im put on hold an then in middle of a sentence with a rep it goes to holding an then im told i didn't pass the identity verification i wasn't asked any type of question at all i give my info an was put on hold then told this an they couldn't even patch me to a supervisor i was told id have to call back an sit on hold for another hour an a half