MetLife customer service

Metlife is a multinational insurance company offering products in annuities and workforce benefit programs. Metlife recently moved from being a public company owned by shareholders to a mutual insurance organization owned by policy holders. Metlife has a multitude of toll-free phone numbers available for customer service.

Auto and Home Customer Service

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  • How to reach a live person:
    • Press 0
      Speak "customer service" three times
  • Hours of Operation:
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Life Insurance Customer Service

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  • How to reach a live person:
    • Speak "operator" continuously until transferred. Took me about 10 times until they finally let me talk to a live person.
  • Hours of Operation:
    • Mon-Fri: 9am - 6pm ET
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
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User Reviews

Posted by Anonymous


Have asked for cash value letter twice. Always getting an overseas contact which cant do anything but request it. Since everthing is overseas you cant get immediate help. Very frustrating.

Posted by [email protected]


trying to call back representative for a STD claim they denied because I checked my work email from home while recovering. It was a total of 16 hours over the course of 30 days. My rep gave me a number-800-300-4296 x 5901. when I finally get to part where you enter the extention a recording says its a non working number. These people are insane!!

Posted by kristin


long wait times- valued long term customers- over 25 years
then your company disconnects the call.
over 1 hour on phone for something that should take less than 10 min

Posted by Anonymous


Please note: I recently had my car repaired at service king in round rock Texas. I got a telephone evaluation and found it confusing. I may have inadvertently given a bad review, which is the opposite of what I experienced in every way!
They were wonderful in their service. It was quick, efficient, and excellently done. Please make sure that they get this credit!!!

Posted by Anonymous


Unable to talk to a customer service representative regarding a claim that is 5 months old.
I keep getting routed to pick an option for help then an automated replay.
If wait to long or don't respond correctly..call then becomes disconnected.

Customer Service Ratings

Based on 120 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

Find MetLife hours of operation for locations near you!. You can also find MetLife location phone numbers, driving directions and maps.

MetLife customer service news

PNB Metlife launches AI-powered customer service app

Life insurer PNB Metlife has unveiled an Artificial Intelligence (AI)-powered customer service app 'Khushi'. The app is designed to be a one-stop shop providing insurance-related information, anytime, anywhere, such as policy features, premium due ...


MetLife comemora 150 anos

A MetLife comemora seus 150 anos e a grande presença da companhia no mundo. A operação está presente em mais de 40 países e ocupa a liderança nos Estados Unidos, Japão, América Latina, Ásia, Europa e Oriente Médio, segundo a seguradora.


With no Messi, 35K see Argentina-Colombia draw at MetLife

EAST RUTHERFORD, N.J. (AP) — With Lionel Messi not on Argentina's roster, a crowd of just 35,624 turned out at MetLife Stadium to watch a 0-0 draw between La Albiceleste and Colombia on Tuesday night. With Messi, Argentina drew three large crowds to ...

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