Posted by Pamela
I cant get through to talk to a live operator I need a valed phone number the phone number is not a good number please use a number that is goes to a live operator
Esurance customer service
Contact information related to Esurance customer service, customer support and technical support can be found below. Please feel free to update any of the Esurance customer support information we have to make sure our site is kept as current as possible.
- How to reach a live person:
- Keep pressing 0 when recording begins. Took me 5 times.
- Hours of Operation:
- This number appears to be available 24/7. I called at 3:00am on a Tuesday morning and a person was available to speak with.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- This information has not been added.
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User Reviews
14
Oct
09
Jul
Posted by A Unhappy customer
This company is full of bull crap! The customer service reps are very rude and need to be retrained on a lot of things. I got transferd to 5 different departments that's NOBODY CAN HELP ME IN! When I finally did get to the correct claims department the lady Sarah hung up on me and was rude. They told me that they took the false hit and run accident off my report but it's still showing up! I shouldn't have to be on the phone for 2 hours getting the run around with rude ass customer service reps. Who can't even give you the correct answers to your questions and concerns I have. Y'all need to do better. This is one of the reasons why I'm leaving Esurance. Y'all SUCK
16
Feb
01
Jan
Posted by Anonymous
Tried to call Esurance on 01/01/2015 Granted I know this is technically a holiday however it says they are here for us 24/7 so, when I called; I thought I might get to talk to someone but I was wrong-No Answer?? after holding for 23 minutes I hung up. If the wait was going to be longer maybe they should have a recording stating so. 24/7?-Just another company stating info that is not correct. Think I will go to Safeco they answered...