TransUnion customer service

TransUnion is a credit reporting and credit management organization based in Chicago, Illinois. TransUnion is the smallest of the big three credit reporting services. TransUnion offers phone support and an extensive online help directory.

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Dispute Department

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Phone: 800-916-8800

  • How to reach a live person:
    • Press 3
      Press 2
  • Hours of Operation:
    • Mon-Fri: 8am-11pm
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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For Businesses

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Phone: 866-922-2100

  • How to reach a live person:
    • This is a direct number - just need to wait on the line until someone picks up the phone
  • Hours of Operation:
    • 9am - 4:30pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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Subscription Support

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Phone: 800-493-2392

  • How to reach a live person:
    • Press 2 to cancel TransUnion subscription
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
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User Reviews

11
Mar

Posted by kathy


on 3/11/18 at 5:27PM

this is the worse place to deal with I have not got any results from anyone. I am going to report them to the better business bureau. And see if that will get any results. Its pretty bad when someone else charges on your card to this company and they cant do anything about it.!!!!!!

07
Mar

Posted by kathleen


on 3/7/18 at 8:26AM

hello I have a refund coming from many charges to my account from someone else that I have found. back in Dec 2017. my ref # is 248845802 My name Kathleen Thiry and the charges are from another person. I have talked to many other people and they have told me that I have to wait 2 months for this refund check well it has been more that 2 months and I want to know where is my check? Please let me know thank You Kathleen Thiry

kathy thiry

30
Jan

Posted by Captain Jim


on 1/30/17 at 6:14PM

I called and spoke with a gentleman with an accent. He understood my concern and problem and after verifying who I was indicated that I would receive corrected information in about 7 days. Took about 10 minutes. If all goes well, I'm thrilled.

18
Apr

Posted by cowgod


on 4/18/16 at 2:10PM

One of the worst customer service providers I have ever dealt with. The employees are incompetent and cant even take basic data to assist you. non of the employees are american or speak English. all have thick accents and are hard to understand. they cant even find data in there own credit reports. America are we sure this is who should handle , issue, or regulate our credit? i think not. this company cant be trusted in any fashion.

29
Jan

Posted by James P. Harris


on 1/29/16 at 1:19PM

please cancel my subscription effective immediately

View all 111 TransUnion customer service reviews »
Customer Service Ratings

Based on 177 votes.

2.2

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TransUnion customer service news
Overview of Different Indicators: TransUnion (TRU), Physicians Realty Trust (DOC)

TransUnion (NYSE:TRU) trades at $56.21 having a market capitalization of $10.24 billion. TRU stock price climbed 79.93% over the past year, yielding a positive weighted alpha of 78.7 percent. Since an alpha above 1 hints at more gains, investors can ...

TransUnion (TRU) Beats on Q3 Earnings, 2017 Guidance Up

TransUnion (TRU - Free Report) reported third-quarter 2017 adjusted earnings of 49 cents per share, beating the Zacks Consensus Estimate of 47 cents. Top-line growth, along with productivity improvement initiatives, drove the company's profits. The ...

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