Experian customer service

Experian is a business services company located in Dublin, Ireland. Experian's signature product is consumer credit reporting services. Experian also offers email solutions as well as consumer buying data as part of its product offering. Experian offers customer support by email or toll-free phone number for service.

Busines Disputes

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  • How to reach a live person:
    • Press option 6 (even if they never give you that option)
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Main Company URL:
  • Description:
    • This is for commercial and business disputes only.

Corporate (good for customer service)

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  • How to reach a live person:
    • No steps needed - direct to a live customer service rep!
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

Credit Expert

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  • How to reach a live person:
    • Press 3 at first prompt
      Press 2 at second prompt
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

Customer Service

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  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

Customer Support with Existing Reports

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  • How to reach a live person:
    • 1.Say "YES" when asked if you have a current report.
      2. Enter the report number, and enter the last 4 digits of your social.
      3. When prompted, select "file a dispute"
      4. When prompted, select "1 - dispute credite item"
      5. When asked for the first digits of the credit item, enter "0".
      6. When asked again for the the first digits of the credit item, say "help".
      7. The virtual operator will then tell you that "we'll skip this for now" and ask if you have any disputes with personal info, if not select 2. Select 2.
      8. The virtual operator will then ask if you have any disputes with credit inquiries, if not select 2. Select 2.
      9. The virtual operator will then ask if you still need help with your dispute that you skipped. Say yes. You will then be transferred to a customer service person that can answer your questions. Hooray!!!
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This number only works if you have an existing credit report from Experian

User Reviews

Posted by Anonymous


Can't reach a person.
Can't login says DOB and SSN don't match when I try to retrieve my login info. Now I'm wondering if certain customer records aren't kept.

Posted by Anonymous


I need a phone # for your customer service department, I have a question.

Posted by Anonymous


Your Service Is Worse Customer Service Of All Three. We Were Able To Freeze Our Credit By Speaking To A Personwith The Others, Not By Sending Important Identity Information Via Emai, Or U.s. Post Office. You Are A Prime Example Of Reaon There Is Identity Theft! I Wiol Not Jepodize My Identity By Sunbmitting All My Information Identifying My Self Through Email Or Mail, And Will Take My Complaint To "even On Your Side" To My Local News Station, And To The Federal Bureau Of Consumer Affair. I'll Also Aldrt Social Media That Your Service Is Lousy, Lacckluster And Puts Personal Identity At Risk!

Posted by Henderssj1


Signed up today for the Dark Web scan and also signed up for the monthly scan service for $9.99 per month. The Dark Web Scan showed an alert regarding my email address. I need help accessing that information again. Was not able to fully see what account this is associated with.

Posted by Anonymous


I want to cancel my subscription immediately! How do I do this?

Customer Service Ratings

Based on 342 votes.

2.2

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Corporate Office

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Customer Service Scoreboard

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Experian customer service news

Get Free Credit Freezes from Equifax, Experian, TransUnion Starting Sept. 21

Credit freezes at the three major credit-reporting bureaus will be free across the U.S. starting on Sept. 21 after a new federal law takes effect. Equifax, Experian, and TransUnion must process requests to freeze and unfreeze credit reports without ...


Experian Report Shows E-commerce Fraud 'Attack Rates' Hit Record High

The criminals are winning. According to the most recent data report from credit bureau Experian, there were 16.6 million reported victims of identity fraud in the U.S. in 2017, while the e-commerce fraud attack rate rose 30 percent over the prior year.


Correction to Experian 1st Half Profit Story Update

Experian PLC (EXPN.LN) on Wednesday reported a 7% fall in pretax profit for the first half of fiscal 2018 after booking much higher finance charges, and said it expects good levels of growth for the year. The credit-reporting agency said pretax profit ...

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