Citibank

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SUX, PLAIN AND SIMPLE .....WAIT there is nothing simple with this bank,took me 2 weeks to finally talk to a human (almost English) I WILL NEVER & I MEAN NEVER HAVE ANYTHING GOOD TO SAY ABOUT THIS BANK......MIGHT EVEN PUT CITIBANK SUX on my headstone...If you are thinking about using citibank.CLICK ABORT NOW
Michael Imhausen
Monticello In.

MIMY60 6/14/13 8:50AM

That commercial Citi Bank made with the lady punching the bag is flawed. Anyone who has any experience with hitting a bag knows to keep your thumbs wrapped around both index and middle fingers. The lady is hitting the heavy bag with her thumbs sticking out. I hope they manage their money better than the basic details of this commercial.

Anonymous 6/13/13 8:43AM

Thank you, thank you, thank you for a customer service phone number and how to get through to a live human!!! We signed up for a Citibank card through an offer for $100 off plane tickets. The offer didn't go through, and we tried to cancel the card. (We never used the card for anything else.) We were told the card was cancelled, so we destroyed the card. We later got a welcome packet in the mail, so we made more fruitless attempts to get through to Citibank. We couldn't get to anyone live without the last four digits of the card number which was destroyed. After finding this site, we FINALLY got through to someone and they tell us it is cancelled. Hopefully this time it is. Thank you for the right phone number.

me 6/12/13 8:53AM

Do Not Use Or Even Apply For Their Card. The Worst Credit Card Company. They Will Take You To Court And Place Judgment On You At A Blink,unlike Other Credit Card Companies

NNNNN 5/21/13 2:37PM

Citibank supports internet fraud by protecting fraud perpetrators. We are victims of $15,000 fictitous charges for products never received. Citibank is protecting the instigators of this fraud rather than reversing these charges as they could easily and with validity do. Citibank dispute resolution has chosen to side with the fraudulent merchant. Don't ever buy anything from Network Marketing Solutions- ever.

kevinjatbayard 4/8/13 11:51AM

Citibank Doesnt Care About there customer all they want is money// might as well go to JP morgan and chase much better customer service// there fraud early warning system sucks even if youre just buying somthing that is with your spending pattern, they will block it, there fraud department is so rude like the supervisor that i spoke too name Fritz Ferrero he is so rude, i bet he is ugly as well. i hate citibank

Mr. Nice Guy 3/8/13 11:38AM

Like those frustrated customers, me too experienced the worst. I have been a loyal citibank credit card user for almost two decades. . . take note almost two decades..! my card expired this january 2013. . . called them every week for a replacement. . all they do is promise me that they will send a new one and that is every week i called them. the worst thing is that i can no longer use my card as they have already blocked it - the reason? they said that they are going to send a new one. . .! they've charged me for the renewal yet i cannot use the card! Robbery, isn't it? I told them that if I cannot receive my new card this week, I will transfer to another bank. . . I attempted to directly contact them through e-mail, I cannot access anymore the site as my card number is no longer recognized. . . what else would you do? call them, when they all say is that they are going to send a new one?

Alex C. Roldan

Philippines

roldanalex 1/28/13 8:06PM

My Citibank customer service experience was the single most worst experience of my life. I spent several days on the phone with at least 15 different people and I still don't know if my issue is resolved. Most of the people were nice, but were not able to help me in any way. Citibank's system is extremely flawed because the employees do not have access they need to try and help ("let me transfer you to someone who may be able to help you"). I'm sure My issue is not resolved.

Jesse 1/25/13 9:56AM

His Excellency Mr. Michael Corbat

Citigroup
Citi Chief Executive Officer

I address my complaint to His Excellency after I fined it is the only way to get an attention to One Of your BANK IN JAKARTA ,INDONESIA .

I am a gold accounting holder and because of the poor quality of services I already started to use another bank in this country .

In short this is my complaint :

In The Bank correspondence to me it is stated The Name Of HEAD OF CITIGOLD EEXECUTIVE( Mrs. Anundhia ) and her Cell Phone Number and Direct Telephone line .

That mean to contact her when I am facing a problemsin my account but I find that all what she do after sending her several SMS'S is IGNORING .

Stating her contacts numbers is only for show of .

The HEAD OF CITIGOLD EXECUTIVE ( Mrs. Anundhia ) should know and understand that she is in this position and getting her monthly salary for serving and handling our problems NOT IGNORING US .

I am American Citizen and the Indonesian Language it is not my language,I received my monthly statement and all the bank Correspondence in Indonesian Language which I ask to have it in English Language in ORDER TO MANAGE MY ACCOUNT as it is IMPORTANT .

Is there any reasons BEHIND THAT !!!!!

I NEED TO MANAGE AND STUDY MY ACCOUNT , IT IS MY RIGHT .

A such request was IGNORED , the Bank should give us a choice of changing language which it mean the Bank can correct the Computer programs

I was promised several times for changing all of the Correspondence to English Language but it was only empty promises .

As far as I know from many of the Clients that we did not get any new year gifts , my question here ;

Why the Bank Staff's taken most it while should be for the Bank Clients ?

Very disappointed ,CITIBANK Is One Of The Top around the gglobal.

I would very much appreciate it if my E-MAIL not be IGNORED as well .

Thank you for your kind attention .

With All Of My Best Regards,

Yours Sincerely ,

DR.Reda Moselhiy Rahman

REDA 1/10/13 3:17AM

for a year and half been asking for a copy of the application this account was opened in .who's signature etc. i get no answers quite ther run around .5000.00 dollars later they want their money what about proof i opened it .my ex did it not me court is jan. 8th still no support from them where are u MR. IMPORTANT .???? no response poor business how many calls does it take ? email? faxes ? letters ?

notmycard 1/7/13 7:46PM