Dish Network

Click here to add a comment for this listing.

I had Dish Network service for 3 years and never had a problem with my equipment or my service! Living in Colorado it tends to snow every once in a while, even during bad snow storms my service would work. I had friends with cable that had far more interuptions to service than I ever did. Does Dish Network have bad equipment? Sometimes, so does every company that has their crap made over seas, oh wait, that's practically every company in the US today. People need to stop whinning and being a-holes on the phone and maybe they wouldn't get hung up on. Educate yourself people, because I agree that as a customer your never going to get the service you deserve or pay for. Direct TV and cable companies have just as many outages if not more than Dish Network. So play the switching companies game at the end of each contract because you'll get better deals than long term loyall customers. Learn to live with the facts, life's too short to worry about things you can't change!

Anonymous 11/19/09 1:48AM

Ive been a Dish customer for 1year, Gad do I miss My Cable, Dish's equipment is absolute JUNK!, The Service is JUNK!, I have more than 5 failures a week on average. So it may sometimes only be for a few minutes, but dissrupting nonetheless. The only thing good about dish is the customer service, once you get a human on the phone that is. But it dont make up for this crap equipment.

Anonymous 11/7/09 3:15AM

We have had nothing but horrible service since we became a customer with Dish Network. Matter of fact we resently paid our bill (which was more then it was suppose to be)our service cut off for $.80 (eighty cents).After calling and speaking with 5 different rep's from DISH in 3 days we were to have our service restored. It is Sunday and we are still without service. Problem? Yes. We pay to much not to have what we pay for.

Anonymous 10/11/09 5:41AM

I cancelled Direct TV at the end of my obligation because of wretched customer service. After a year with DISH I actually miss the incompetence of Direct TV. I had the feeling that the front line employees were merely ignorant, and symathetic but mutual victims of a telecommuniation industry hubris. With DISH I get the feeling that their customer service folks actually revel in the exploitation. They hang up on you. My service has been interrupted no fewer than 7 times in less than a year. Once for over a week. They promise adjustments that never materialize. They publish phone numbers which never answer, and at least in one instance was disconnected. I would suggest that some of the nuts who go postal every now and then consider a change of pace
and take their agressions to the DISH network customer service department. Spare the techies.... they are actually OK if you can ever talk to one.

gypseyjingle 10/8/09 2:20AM

The young man who assisted me by phone was excellent. It is the first time since having the service 9 months I have not had to have a tecnician...Thank you TIM

Anonymous 9/19/09 4:41AM

I am letting you know that dish network has no scruples & all you do is lie & rip people off. You should be ashamed of the way you do business!You do noy try to resolve issues with your customers,all that is important is to get as much money out of your customer that you can!!! I belive that when you are wrong you should admit it & not try and hide behind a so called contract. When I tried to explain what you had done to me all I got was a bunch of double talk .Trying to resolve my problem with you was never your intention. SHAME ON YOU !!!!! v

Geoffrey 9/18/09 5:44PM

Dish Network is the worst tv company there is. Their operator's are not doing their jobs at all. It took me three weeks to get dish hooked up and then they never showed up. Plus the second time they never even scheduled me so the third time they finally showed up. Then they were suppose to credit my bill for ten dollars for the next five months and they didn't do that. Next time I will go with Direct Tv.

Anonymous 9/15/09 7:52AM

I wish that I would have read these comments before I called this number!!!!

kendra 9/8/09 4:16PM

I called dish network to set up service on August 27,2009 someone came out the next day to set up service.The man that came out said that the wires in my home was no good & that he would need to run new wires. I agreed, then he said that he could not run them & advised me to call the company. After a long weekend of waiting, for service in which I never received. I called to cancel. Today is September 8,2009 & I still do not have the refund that was promised to be returned to me in three business days. I called and spoke to the manager(Jeff) three times on my refund on the last call he hung up on me. When I called the last time I asked to speak with a supervisor.The supervisor (Don) he said told me that he will look into the matter. From this experience I have learned that cheaper is not always better. I do not recommend this service to anyone

kamarla 9/8/09 4:02PM

I am a Dish customer for 3 years. While watching a program it was interrupted by a error box on my screen pertaining to a smart card. After contacting customer service the representative stated that my service was cancelled earlier that day. What a surprise it was to me since no one called to cancel or for any matter spoke to any representative from Dish that day. Here's the kicker, it was no major issue to reconnect the service, I just had to pay for the next 2 months of service in advance. Is this a scam I thought? After being a loyal custmer and never having paid a bill late, I was surprised they just couldn't activate my account and continue service as normal since I called them within 5 minutes it was disconnected. I've lost my trust with Dish and looking for other service!!!

pn23 8/23/09 9:21AM