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Customer Service
Phone:
800-843-2489
How to reach a live person:
Keep pressing 0 and ignore all messaging
Hours of Operation:
I think it is 24/7. I called at 6:30pm PT on a Sunday night and someone picked up.
Email:
This information has not been added. Click here to update this department.
they are so frusterating!... i left my lap top off to fix it 3 months ago and i still havent got it back...and to top it off they threw all my stuff from my lap top away my wifi connection and a cd to clean the lap-top and now they dont want to return anything or be responsible for what they lost
Anonymous 3/2/09 6:07PM
they are so frusterating!... i left my lap top off to fix it 3 months ago and i still havent got it back...and to top it off they threw all my stuff from my lap top away my wifi connection and a cd to clean the lap-top and now they dont want to return anything or be responsible for what they lost
Anonymous 3/2/09 6:06PM
Frustrating! There is no way to contact Circuit City. I cannot find a receipt but think I may have been incorrectly charged because as the sales person was ringing me up and I thought I heard $1400 or $400 but as she was talking I happened to see my GPS on the counter that was brought up from the back for me and proceeded to buy it. I have tried several times to contact them but although they the phone goes through to customer service, sales, support, noone ever answers. I am going to try and get back down there this week and hopefully there will be a manager who can help me.
none 2/23/09 10:42AM
They should rename it "no customer service". That would be more to the truth. They lied to me and sold me a discontinued product at list price and now won't step up to the plate and fix it. It's no wonder they are closing their stores.
Anonymous 12/29/08 3:47PM
Customer service department is useless. I was hung up on 3 times. Will never purchass another thing from Circuit City and will tell all my friends not to deal with this company as well.
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A customer calls Circuit City about a mistake they made with a rebate he had used. He spent over 90 minutes on the phone with them.
Parties Sniffing Around Circuit City's Firedog Tech Services
Multiple parties are sniffing around the auction of trademarks and other assets associated with Firedog, the tech-support business of Circuit City Stores ... Re-animated Circuit City site jerks back to life
And here's another thing to keep in mind, especially for previous Circuit City customers: On the CircuitCity.com Help page, a note explains that the site won't handle customer service claims for purchases made before March 31, 2009—so, if you've got a ... Relaunched Circuit City site is a triplet
Disclosure. by MadLyb May 29, 2009 7:29 AM PDT CompUSA, Circuit City...it doesn't matter, it is still TigerDirect which means slow response, overpriced shipping, and less than stellar customer service. by assman May 29, 2009 7:36 AM PDT by Archus May ...
